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实例探究 > Walmart: Going from 75% to 92% of Completed Applications

Walmart: Going from 75% to 92% of Completed Applications

技术
  • 分析与建模 - 预测分析
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 远程监控系统
适用行业
  • 零售
适用功能
  • 商业运营
  • 人力资源
用例
  • 补货预测
  • 远程协作
服务
  • 软件设计与工程服务
  • 系统集成
挑战
Walmart, the multinational retail corporation, has aggressive targets to fulfil their hiring needs. With hypermarket chains and department stores in multiple continents, the company has a local approach when it comes to hiring, with Talent Acquisition teams for each of their regions. In Central America, Walmart has to fill positions for 1,800 stores, in four distinct verticals: sales, corporate, agriculture and distribution. To ease up manual processing, Walmart has rapidly become a regional innovator with their automated process powered by Talkpush. By relying on automated campaigns, the retailer has seen an increase in completion rates from 75% to 92% as well as 50% decrease in processing time per candidate.
关于客户
Walmart is a multinational retail corporation that operates hypermarkets, discount department stores, and grocery stores. The company has a significant presence in Central America, where it operates 1,800 stores across four verticals: sales, corporate, agriculture, and distribution. Walmart's Talent Acquisition team in Central America is responsible for fulfilling the company's aggressive hiring targets. The team has implemented innovative automated processes to streamline hiring and improve efficiency. Walmart is also committed to promoting diversity and inclusion, particularly in hiring disabled persons.
解决方案
To plan and execute a simple, fast candidate journey, Walmart relies on Talkpush’s drag and drop workflow tool — allowing their recruiters to design the appropriate journey for each campaign. The process is centralized in Central America, using a single system for each of the 5 countries in the region, and four job campaigns to represent each of their hiring verticals. When candidates initiate an application, the digital recruitment assistant (chatbot) asks a few questions to determine which location and position the candidate will be placed in. Inside the Talkpush CRM this is an automatic process, where recruiters can easily go to each folder and see the list of candidates where they belong. Part of the process includes an assessment — added through a simple integration — Walmart can automatically send out their Vervoe assessment to pre-screened candidates, and check on their scores on the candidate profile in the Talkpush CRM.
运营影响
  • By reducing hiring cycles with immediate responses and automatic pre-screening, Walmart is easily able to fill their hiring quotas of approximately 1,000 employees per month.
  • Their quotas have gone down by 13% thanks to a reduction in churn due to better pre-screening and filtering from the on-set.
  • Walmart Central America is leading the charge when it comes to hiring disabled persons. With a strong marketing initiative targeting people with disabilities, Walmart is using Talkpush technology to make the process more accessible for that sector of the population.
数量效益
  • 17% increase in completion rate
  • 50% decrease candidate processing time
  • 13% less turnover

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