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Efficiency and Quality of Hire: Celestica's Remarkable Journey with IoT
Technology Category
- Application Infrastructure & Middleware - Database Management & Storage
- Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
- Aerospace
- Cement
Applicable Functions
- Logistics & Transportation
- Procurement
Use Cases
- Supply Chain Visibility
- Time Sensitive Networking
Services
- System Integration
- Training
The Challenge
Celestica, a leader in design, manufacturing, engineering, and supply chain solutions, faced significant challenges in attracting talent for niche engineering roles. Despite being a key player behind many big-name brands, Celestica struggled with brand awareness, which affected their ability to attract applicants in a competitive market. The company needed a solution that would support automated follow-ups, help build their talent brand through outreach, and provide analytics to understand what was working and where they needed to optimize. The recruiters were caught up in daily urgencies, often sending off a single email and not having the time or resources to follow up. The company urgently needed a tool that would address their specific needs and not just offer generic features.
About The Customer
Celestica is a Toronto-based company that specializes in design, manufacturing, engineering, and supply chain solutions. The company partners with brands in aerospace and defense, communications, enterprise, health tech, industrial, capital equipment, and smart energy to deliver solutions for their most complex technology challenges. With over 24,000 employees, Celestica is a global leader in its field. Despite being the brand behind many big-name brands, Celestica is not a household name, which has posed challenges in attracting talent for very niche engineering roles in a competitive market.
The Solution
Celestica found their solution in Gem, a tool that offered a consultative approach to their challenges. Gem mapped Celestica's process and provided data on how much time the team was spending on sourcing and outreach, and what was possible in terms of time-savings and efficiency. The tool integrated seamlessly with Celestica's Applicant Tracking System (ATS), SuccessFactors, and the onboarding process was smooth with minimal intervention from Celestica's HRIS team. Gem's impact was immediate, with the company filling positions that had been open for over a year within the first 30 days of using the tool. The tool also provided valuable data that gave Celestica's recruiting organization new visibility into their process, including diversity hiring efforts. Gem also positively impacted the hiring manager experience, increasing engagement and collaboration.
Operational Impact
Quantitative Benefit
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