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Raising its Service Level to Meet Changing Customer Expectations
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Sensors - GPS
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
The Challenge
Day & Night wanted to alleviate customer concerns and provide service confirmation by answering these questions: Did Day & Night arrive when it said it would? How long did it take Day & Night to complete a certain job? At what speed did Day & Night drivers operate while at a certain site.
The Customer
Day & Night
About The Customer
Day & Night Power Sweeping (Day & Night) is the premier provider of street sweeping and commercial maintenance servicing in San Diego County, with over 30 employees.
The Solution
Day & Night decided to implement CalAmp's fleet tracking solution across 12 of its vehicles. Day & Night chose to pair a Reporter 100 in-vehicle GPS device with FleetOutlook, CalAmp’s web-based fleet management solution.
Data Collected
Drive Distance, Engine Hours, Speed, Vehicle Location Tracking, Vehicle Status
Operational Impact
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