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WIN-911 Logo


Technology Category
  • Functional Applications - Remote Monitoring & Control Systems
  • Sensors - Flow Meters
  • Sensors - Level Sensors
  • Sensors - Temperature Sensors
Applicable Industries
  • Cities & Municipalities
Applicable Functions
  • Business Operation
Use Cases
  • Water Utility Management
The Challenge
The City had been staffing their WWTP system 24/7, but could see that with the SCADA upgrades that the night operator was unproductive and bored. The overnight position was difficult to keep staffed and if a dramatic event occurred at either facility, the night shift operator would likely be unable to handle it himself.
About The Customer
The municipal treatment plant for Iowa City
The Customer
City of Iowa
The Solution
Iowa City runs an IFix 5.5 SCADA system with three nodes operating in three different locations via a local area network. WIN-911 is set to run 1900 alarms ranging from monitoring tank levels and flow failures to building temperatures and rises in plant conditions. To ensure full coverage, the municipality runs a back-up copy of WIN-911 on a separate PC in another location.
Operational Impact
  • [Efficiency Improvement - Maintenance]
    WIN-911 was called into action when a waterline broke in the basement of one of the WWTP buildings, triggering an alert. WIN-911’s intelligent decision matrix also allows the City to categorize alerts, recognizing urgent responses from less immediate concerns. The urgent alerts are sent as text messages to the maintenance staff on-call cell phone, where WIN-911 makes it easy for that employee to call for additional assistance, if needed. The less urgent alerts are sent to the maintenance supervisor’s computer station, where items are evaluated and prioritized for action.

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