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Chubbies Streamlines EDI Processes and Boosts Growth with Celigo
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 消费品
- 零售
适用功能
- 采购
- 仓库和库存管理
用例
- 最后一英里交付
- 机器间付款
服务
- 系统集成
挑战
Chubbies 是一家专门从事男士短裤的电子商务公司,随着其批发部门的快速发展,它面临着巨大的挑战。该公司必须增加劳动力来管理复杂的订单并保持 EDI 合规性,特别是在与 Nordstrom 等大型零售商打交道时。 Chubbies 最初尝试通过用 NetSuite 取代 Quickbooks 来解决其增长问题,并选择 Celigo 的 Shopify-NetSuite 集成应用程序来自动化订单到现金流程。然而,该公司仍然在 EDI 合规性方面遇到困难,并且由于现场结构不匹配,将 EDI 解决方案与 NetSuite 集成时遇到困难。 EDI 解决方案也不支持 NetSuite 中事务的自动更新,因此几乎无法从手动角度进行管理。这导致了违规行为,严重侵蚀了他们的利润率。
关于客户
Chubbies 是一家专注于男士短裤的电子商务公司。该公司采用以客户服务为中心的商业模式,提供免费三天送货、免费退货、社交广告活动和专门的人工客户服务热线。 Chubbies 产品在其网站以及佛罗里达州休斯顿、亚特兰大、坦帕和米拉马尔海滩以及南卡罗来纳州查尔斯顿的五个零售点出售。该公司还拥有快速增长的批发部门,这是增长的重要推动力。
解决方案
Chubbies 决定将 Celigo 与基于 API 的 EDI 解决方案 Orderful 结合使用,以实现 EDI 流程自动化。借助 Celigo 的 Orderful-NetSuite 集成模板,Chubbies 创建了 EDI 集成中心,允许在 Orderful 和 NetSuite 之间自动导入和导出有关 EDI 交易的所有信息。该解决方案显着减少了团队的手动工作负担,减少了数据输入错误的情况,改善了内部沟通,并消除了履行过程中的主要障碍。更重要的是,它使 Chubbies 能够保持 EDI 合规性,从而消除了影响其利润率的违规费用。
运营影响
数量效益
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