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Digital Transformation in Engineering: A Case Study of Williams Engineering Canada
技术
- 分析与建模 - 机器人过程自动化 (RPA)
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 水泥
- 零售
适用功能
- 质量保证
- 销售与市场营销
用例
- 现场人员安全管理
- 过程控制与优化
服务
- 云规划/设计/实施服务
- 培训
挑战
Williams Engineering Canada (WEC) 是一家提供咨询工程服务的多学科公司,正在寻求对其业务进行数字化转型。该公司希望利用流程自动化来提高效率,并让员工能够专注于创新和客户服务。面临的挑战是标准化并提高所有业务领域的效率。 WEC 还面临着吸引和留住顶级技术人才的挑战,而各行业对这些人才的需求量很大。该公司需要一个能够提供敏捷性和可扩展性的解决方案来实施其多年的数字化转型战略。此外,WEC 必须确保制定强有力的安全计划来保护其员工和合作团队,其中包括之前在纸质或可编辑 PDF 上填写的各种表格。这种基于纸张的流程非常耗时,并且带来了跟踪和报告方面的挑战。
关于客户
Williams Engineering Canada (WEC) 成立于 40 多年前,是一家多学科公司,为新建和现有建筑项目提供咨询工程服务。该公司在加拿大北部和西部设有办事处,拥有 180 名员工。 WEC 致力于确保强有力的安全计划来保护其员工及其合作团队。该公司正在寻求对其业务进行数字化转型,以提高效率、提高生产力,并让员工腾出时间专注于创新和客户服务。
解决方案
WEC 决定对其 IT 职能采取非传统方法,将其信息和流程迁移到云端,并将 IT 项目外包给技术合作伙伴。这使得该公司能够专注于其整体数字化转型战略和变革管理。 WEC 选择 Nintex Forms 和 Workflow 作为其流程自动化工具。该公司首先将公司的休假申请表和审批流程自动化。取得成功后,WEC 使用 Nintex Forms 和 Nintex Workflow 将关键 HR 流程转变为一个有凝聚力的应用程序。这些表单可通过 SharePoint 上的集中仪表板进行访问,针对每位员工进行个性化设置,并由 19 个分配任务和自动提醒的 Nintex 工作流程提供支持。 WEC 还与 Nintex 合作实现了工作危险评估和事件调查流程的自动化。使用 Nintex Forms、Nintex Workflow 和 Nintex App Studio 创建了完全定制的自动化解决方案,消除了对纸质表格的需求。
运营影响
数量效益
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