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Digital Transformation in Engineering: A Case Study of Williams Engineering Canada
Technology Category
- Analytics & Modeling - Robotic Process Automation (RPA)
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Cement
- Retail
Applicable Functions
- Quality Assurance
- Sales & Marketing
Use Cases
- Onsite Human Safety Management
- Process Control & Optimization
Services
- Cloud Planning, Design & Implementation Services
- Training
The Challenge
Williams Engineering Canada (WEC), a multidisciplinary firm offering consulting engineering services, was seeking to digitally transform its business. The company wanted to leverage process automation to drive greater efficiencies and free up its employees to focus on innovation and customer service. The challenge was to standardize and improve efficiency across all areas of the business. WEC also faced the challenge of attracting and retaining top-level technology talent, which is in high demand across various sectors. The company needed a solution that would provide agility and scalability to implement their multi-year digital transformation strategy. Additionally, WEC had to ensure a strong safety program to protect its staff and the teams they work with, which included various forms that were previously completed on paper or an editable PDF. This paper-based process was time-consuming and created tracking and reporting challenges.
About The Customer
Founded over 40 years ago, Williams Engineering Canada (WEC) is a multidisciplinary firm offering consulting engineering services for new construction and existing building projects. The company has 180 employees based out of offices in Northern and Western Canada. WEC is committed to ensuring a strong safety program to protect its staff and the teams they work with. The company was seeking to digitally transform its business to drive greater efficiencies, improve productivity, and free up its employees to focus on innovation and customer service.
The Solution
WEC decided to take a non-traditional approach to its IT functions by migrating its information and processes to the cloud and outsourcing IT projects to technology partners. This allowed the company to focus on its overall digital transformation strategy and change management. WEC chose Nintex Forms and Workflow as their process automation tool. The company started by automating the company’s vacation request form and approval process. Following its success, WEC transformed critical HR processes into one cohesive application using Nintex Forms and Nintex Workflow. The forms were made accessible from a centralized dashboard on SharePoint, personalized to each employee, and backed by 19 Nintex Workflows that assign tasks and automate reminders. WEC also automated their job hazard assessment and incident investigation processes with Nintex. Using Nintex Forms, Nintex Workflow and Nintex App Studio, a fully customized and automated solution was created, eliminating the need for paper forms.
Operational Impact
Quantitative Benefit
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