下载PDF
Honeywell > 实例探究 > Healthy Fast Food Chain Speeds Checkouts, Offers Targeted Deals with Help of Honeywell
Honeywell Logo

Healthy Fast Food Chain Speeds Checkouts, Offers Targeted Deals with Help of Honeywell

技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 远程监控系统
适用行业
  • 食品与饮料
  • 零售
适用功能
  • 商业运营
  • 销售与市场营销
用例
  • 补货预测
服务
  • 软件设计与工程服务
  • 系统集成
挑战
Muscle Maker Grill needed a solution to quickly scan orders and receipts at checkout. The company was using in-line scanners and its employees were having difficulty lining up the barcodes on drink bottles. Additionally, the company planned to roll out a digital loyalty program using a smartphone app, as the previous paper card punch system was easy for customers to lose and did not provide insights into customer buying habits. With the rise in digital coupon usage, Muscle Maker Grill wanted to capitalize on this trend to better engage with customers.
关于客户
Founded in New Jersey in 1995, Muscle Maker Grill offers customers a nutritious alternative to fast food restaurants. In 2007, the company began to franchise its operations, and now has restaurants across the United States. The restaurants feature a menu that satisfies a wide range of health-conscious diners — from vegetarians to carb-free consumers to people following a gluten-free diet.
解决方案
On the recommendation of a Honeywell value-added reseller, Muscle Maker Grill implemented 200 Honeywell scanners at the checkout lines in its restaurants. The Honeywell Orbit 7120 hands-free, omnidirectional scanner takes up minimal counter space and enables cashiers to quickly and easily scan any item from any angle, including drink bottles. The Honeywell Genesis 7580g area-imaging 2D scanner allows cashiers to accurately read mobile coupons and loyalty cards directly off customers’ smartphones — enabling the company to launch its fast-growing customer loyalty program. Combined with smart software from the Honeywell reseller, Muscle Maker Grill has gained a seamless solution to speed customer checkouts, engage with loyal customers — and increase sales and customer satisfaction in the process.
运营影响
  • With omnidirectional scanning at the checkout counter, cashiers can process customer orders much quicker than with the previous in-line scanners because they no longer have to carefully line up barcodes.
  • Individual restaurants have dramatically streamlined checkout processes as a result: Customer wait times have decreased, while cashier accuracy has improved.
  • With its digital loyalty program, Muscle Maker Grill has gained better insights into its customers’ buying habits — enabling restaurants to adjust menus and dining options to better target customers’ preferences.
数量效益
  • Implemented 200 Honeywell scanners across restaurants.

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.