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OptiView XG Network Analysis Tablet Keeps Systems Running to Save Time and Money for City of High Point
技术
- 网络与连接 - 网络管理和分析软件
适用行业
- 城市与自治市
适用功能
- 商业运营
服务
- 系统集成
挑战
北卡罗来纳州海波因特市拥有大量需要随时保持正常运行的关键 IT 基础设施，包括 24 x 7 紧急服务。此外，该市的 IT 部门还面临着当今典型的网络挑战：IPv6 和 VoIP 部署、Wi-Fi 升级、数据库迁移、VMware 部署等。当然，还有长期紧张的预算。所有这些都意味着该市的 IT 团队需要一个集成工具，使他们能够保持敏捷、快速解决问题、消除差旅和猜测、建立系统升级或变更案例等。IT 团队面临两个主要挑战。第一个基本任务是快速高效地工作，以保持该市的所有系统正常运行并确保工作人员保持连接。该市的紧急服务为故障排除增添了紧迫感，因为他们必须全天候工作。IT 团队在尝试识别和修复任何问题时，不能承受数天的猜测，因此在过去几年中，该团队一直依赖 NetScout 的旧款 OptiView Series III 作为他们的首选故障排除工具。另一个挑战也是一个常见的挑战：IT 团队负责广泛的新计划，如果没有适当的工具，规划这些部署、测试和管理安装以及排除出现的任何问题都很困难。
关于客户
海波因特是位于北卡罗来纳州中部的一个拥有十多万人口的社区。该市的 IT 部门负责维护各种市政服务系统的运行，从图书馆、公用事业到警察和消防。该部门负责管理 30 个光纤站点、29 个城域以太网网络以及连接居民和 1,600 多名员工的各种 PC、服务器、数据库和思科设备。
解决方案
该城市选择了 NetScout OptiView® XG 网络分析平板电脑，并在此过程中将其故障排除时间缩短了 75% 以上。IT 团队可以监控现有系统，以图形方式显示更改或升级的必要性，在新部署之前洞察潜在问题，在部署时进行测试和管理，并快速识别和解决任何问题。很快，它就成为了该城市面临的任何 IT 问题的首选起点，确保不会浪费时间。OptiView XG 使组织能够快速解决问题并确定根本原因。而且，它支持从 Wi-Fi 和 PoE 到 10GbE 和 IPv6 的广泛连接配置文件，使其成为任何环境的理想选择，无论是在数据中心、虚拟化服务器还是在远程站点的现场。其直观的用户界面具有智能导航和内置的引导式问题解决功能，使网络运营团队能够利用可自定义的仪表板根据需要查看数据。 OptiView XG 的图形路径分析和报告功能不仅可以即时查看交换机和设备之间的连接以实现更快的网络映射，还可以让即使是不熟练的用户更好地了解网络上实际发生的情况。
运营影响
数量效益
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