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Parmalat's Warehouse Transformation with Voice-Directed Processes and SAP WMS
技术
- 功能应用 - 远程监控系统
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 食品与饮料
适用功能
- 物流运输
- 仓库和库存管理
用例
- 库存管理
- 预测性维护
- 仓库自动化
服务
- 系统集成
- 培训
挑战
In the past, Parmalat’s Lidcombe distribution centre (DC) relied on manual, paper-based processes to direct their pickers. The disadvantage of Parmalat’s old system was a lack of visibility of the warehouse operations. Parmalat was seeking improvement in the utilisation of labour and in order to achieve that, it needed greater operational visibility and control. Increased visibility and control would offer Parmalat the ability manage which tasks were completed by which worker and in what order. Seth van Dijk, Sales Manager, Real-time Logistics at Dematic, said Parmalat initially enlisted them to investigate how technology could help them optimise their current processes. “The basis of Dematic’s initial investigation on the DC floor was for us to look at what was traditionally a paper-based process, and to determine how we could implement technology to help speed that up,” Seth said. “Following the consideration of a number of different technologies, it was determined that voice picking was the optimal solution.”
关于客户
Parmalat is a global provider of world-class dairy and other food products, with more than 36,000 employees in 29 countries around the world, and annual revenue in Australia in excess of $1.4 billion. Parmalat Australia has 2,500 employees who work closely with around 500 Australian farmers to produce leading dairy products, including Pauls Milk, Ice Break Iced Coffee, Vaalia yoghurt, Oak and Breaka flavoured milk. Parmalat is one of Australia’s largest dairy producers and in 2014 was named Woolworths’ Core Fresh Supplier of the Year. Part of their Mission is to invest in and grow the Australian dairy industry, while also promoting Australia as a high quality producer for the Asia region.
解决方案
The new voice picking process is paperless, which means operators no longer need to look away from what they are doing or go back and forth picking up new pick slips. It is also easy for workers to be trained up, so they can hit the warehouse floor sooner. “With our new voice system, when an order drops into the system the operator will pick up the transfer order, they will then go to the location, confirm with the check-digit that they are at the right location,” explained Tony Behan, DC Trainer, Parmalat. “The system will then tell them to pick a certain amount of crates or units. From there they’ll pick it and the voice system will ask the worker if they picked the right amount. The system will keeping going through this process until the order is finished.” “Shipments are also now allocated and sent to several pickers on the floor, rather than just one under the previous system,” added Tony. “Picking is completed by multiple workers simultaneously, which greatly enhances Parmalat’s warehouse efficiency and productivity.” The new voice-directed smart SAP WMS solution also facilitates a real-time, two-way data flow between workers on the distribution floor and the WMS, making it easy for managers to generate reports, and to provide them with comprehensive and accurate insights on the operation – right down to an individual’s performance.
运营影响
数量效益
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