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Process Excellence Award
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 食品与饮料
适用功能
- 商业运营
- 销售与市场营销
用例
- 过程控制与优化
- 供应链可见性(SCV)
服务
- 软件设计与工程服务
- 系统集成
挑战
US Foods had grown through hundreds of acquisitions over decades. As a result, the company lacked an easily adaptable IT infrastructure. Information was uncoordinated across systems. Its 63 branches acted autonomously using different business processes. This resulted in inaccurate pricing, manual processes, inconsistent data and a lack of visibility across divisions.
关于客户
US Foods, America’s 10th largest private company, is one of the country’s most innovative food companies and leading distributors. The company offers more than 350,000 national brand products and its own highquality items, ranging from fresh meats to frozen foods. Its more than 250,000 customers are restaurants, healthcare and hospitality entities, government and educational institutions. US Foods employs around 25,000 people in 60+ locations and has more than $20 billion in annual revenue.
解决方案
US Foods now has a healthy appetite for Business Process Management (BPM). Using BPM, US Foods has minimized manual processes, gained more process control and greater process visibility. Specifically for its Credit Debit Memo Request (CDMR) approval process, US Foods uses webMethods BPMS to eliminate manual data entry into siloed systems, track refund status and measure results via real-time metrics. With the assistance of Software AG consultants, the solution was live in only three months. The BPM solution works with existing platforms and integrates all relevant systems, including a Tandem mainframe, Oracle® PeopleSoft Human Capital Management and security applications. US Foods can continue to adapt the process by further streamlining or simplifying interactions.
运营影响
数量效益
相关案例.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.
Case Study
Coca Cola Swaziland Conco Case Study
Coco Cola Swaziland, South Africa would like to find a solution that would enable the following results: - Reduce energy consumption by 20% in one year. - Formulate a series of strategic initiatives that would enlist the commitment of corporate management and create employee awareness while helping meet departmental targets and investing in tools that assist with energy management. - Formulate a series of tactical initiatives that would optimize energy usage on the shop floor. These would include charging forklifts and running cold rooms only during off-peak periods, running the dust extractors only during working hours and basing lights and air-conditioning on someone’s presence. - Increase visibility into the factory and other processes. - Enable limited, non-intrusive control functions for certain processes.
Case Study
Temperature Monitoring for Restaurant Food Storage
When it came to implementing a solution, Mr. Nesbitt had an idea of what functionality that he wanted. Although not mandated by Health Canada, Mr. Nesbitt wanted to ensure quality control issues met the highest possible standards as part of his commitment to top-of-class food services. This wish list included an easy-to use temperature-monitoring system that could provide a visible display of the temperatures of all of his refrigerators and freezers, including historical information so that he could review the performance of his equipment. It also had to provide alert notification (but email alerts and SMS text message alerts) to alert key staff in the event that a cooling system was exceeding pre-set warning limits.
Case Study
Coca-Cola Refreshments, U.S.
Coca-Cola Refreshments owns and manages Coca-Cola branded refrigerators in retail establishments. Legacy systems were used to locate equipment information by logging onto multiple servers which took up to 8 hours to update information on 30-40 units. The company had no overall visibility into equipment status or maintenance history.
