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Streamlining Pipeline Operations and Customer Onboarding with March Networks

 Streamlining Pipeline Operations and Customer Onboarding with March Networks - IoT ONE Case Study
技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
  • 国家安全与国防
  • 石油和天然气
适用功能
  • 物流运输
  • 销售与市场营销
用例
  • 库存管理
  • 时间敏感网络
服务
  • 云规划/设计/实施服务
  • 系统集成
挑战
  1. 推出新的 Salesforce CRM 系统,以加强公司数字资产和客户接触点的销售渠道,简化流程并提供强大的系统功能。
  2. 用自动化系统代替手动集成流程,以节省时间和预算
  3. 为从财务到在线客户门户的基础业务运营提供安全保障
客户

三月网络

关于客户

March Networks是智能 IP 视频监控解决方案的领导者。我们帮助组织实现集成数据和视频的真正力量。我们的总部位于加拿大渥太华,在全球设有区域办事处,销售团队遍布各大洲。

解决方案
  1. 使用云数据集成 (CDI) 实现 Salesforce 和 SAP 之间的集成,加强客户管道
  2. 跨业务应用程序(包括 SQL 数据库和自定义应用程序)的自动化数据集成,加快工作流程并节省员工的宝贵时间
  3. 采用具有强大的开箱即用数据安全性的数据集成平台
运营影响
  • The implementation of Informatica has significantly sped up March Networks' data integration processes, allowing the company to roll out a modern CRM system in record time and strengthen its sales funnel. The company has replaced its legacy CRM with a modern solution from Salesforce and aligned its data management across its internal system, leading to smoother relationships between its sales, marketing, and customer support functions. The project was delivered faster than anticipated, allowing March Networks to benefit from its new CRM in less time than expected. The company has also improved security and data management since moving from manual to automatic integrations. The security measures that Informatica bakes into its technology will help March Networks to protect its valuable data, and that of its customers, as it flows between systems.
数量效益
  • Cut delivery time for the new Salesforce CRM system in half through automated integrations, while cutting labor costs
  • Improved boardroom reporting with a business analytics dashboard that delivered a 360-degree view of data
  • Simplified the onboarding of new partners and customers with seamless and secure online experiences that automatically integrate between touchpoints

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