下载PDF
TelQuest International's Scalability and Operational Efficiency Boost with Celigo
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 零售
- 电信
适用功能
- 维护
- 销售与市场营销
用例
- 租赁金融自动化
- 零售店自动化
服务
- 系统集成
挑战
TelQuest International 是一家领先的电信设备独立分销商,计划扩大其 B2C 产品范围。然而,他们在管理运营效率方面面临着重大挑战。该公司拥有一支超过 25 人的团队,手动管理来自在线市场的数百个订单。这个过程不仅耗时,而且容易出错,导致商品、数量和价格输入不正确等问题。手动输入系统无法扩展,阻碍了公司的发展。我们面临的挑战是确定并实施一种技术解决方案,使这些流程自动化、提高运营效率并支持公司的扩张计划。
关于客户
TelQuest International 是一家领先的电信设备独立分销商,总部位于新泽西州韦恩。该公司已运营 30 多年,提供维修、安装、更换、维护和其他相关服务。作为其增长战略的一部分,TelQuest 计划扩展其 B2C 产品。为了支持这种扩张,他们需要提高运营效率并实现流程自动化。该公司使用手动系统来管理来自在线市场的数百个订单,该流程不可扩展且容易出错。
解决方案
为了应对这些挑战,TelQuest 选择 Celigo 的 NetSuite 预构建集成应用程序来实现关键业务流程的自动化。对于 Paypal 等其他应用程序,他们使用基于 Celigo Integrator.io iPaaS 构建的自定义集成。他们还使用 Integrator.io 作为产品内自动化平台,这使他们能够通过 Celigo 自动导出 NetSuite 数据,对其进行转换,然后将其返回到 NetSuite 以触发自动更新。尽管没有先进的技术经验或集成方面的先验知识,但由于 Celigo 的用户友好界面,该团队能够非常轻松地使用 Celigo 的解决方案。该解决方案不仅自动化了他们的流程,还增强了他们的系统体验。
运营影响
数量效益
相关案例.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
Case Study
Vodafone Hosted On AWS
Vodafone found that traffic for the applications peak during the four-month period when the international cricket season is at its height in Australia. During the 2011/2012 cricket season, 700,000 consumers downloaded the Cricket Live Australia application. Vodafone needed to be able to meet customer demand, but didn’t want to invest in additional resources that would be underutilized during cricket’s off-season.