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Topo Designs Streamlines Inventory Management and Cuts Operational Costs by 30% with Celigo
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 库存管理系统
适用行业
- 服装
- 零售
适用功能
- 销售与市场营销
- 仓库和库存管理
用例
- 库存管理
- 拣选/分拣/定位
服务
- 系统集成
挑战
Topo Designs 是一家专门生产户外背包的公司,其老化的技术堆栈面临着重大挑战。尽管销售额实现了两位数增长,但该公司在准确的财务跟踪和库存管理方面遇到了困难。现有系统需要手动核对和键入来自不同来源的数据,从而导致不准确和低效率。该公司还存在订单和库存分配问题,有两名员工专门负责管理虚拟地点和库存转移。最重大的挑战是在整个退货过程中保持准确的库存水平。会计团队根据一般商品成本计算得出的估算往往偏差超过 30%,导致 Shopify 店面的商品列表不正确。由于平均每天有 500-3000 个订单,这种缺乏可见性的情况是不可持续的,导致订单未履行和 60 天的截止期。
关于客户
Topo Designs 是一家总部位于丹佛的公司,专门生产各种用途的背包,包括远足、旅行、学校和城市生活方式。该公司由 Jedd Rose 和 Mark Hansen 于 2008 年创立,其诞生的初衷是打造适合户外探险的背包。如今,Topo Designs 的产品销往全球,其设计继续从科罗拉多州的户外活动中汲取灵感。尽管销售额大幅增长,但该公司的技术堆栈仍面临挑战,特别是在财务跟踪和库存管理方面。
解决方案
为了应对这些挑战,Topo Designs 推出了强大的 ERP 系统 NetSuite,并将其与 Celigo 集成。该集成于 2020 年 1 月 1 日实施,团队首先使用 Celigo 的 Shopify-NetSuite 集成应用程序实现了订单到现金业务流程的自动化。这减少了错误,提高了效率,并改善了客户体验。该团队还通过 Celigo 的 Returnly-NetSuite 集成应用程序实现了逆向物流流程的自动化。这使得客户能够轻松退回产品,并在产品到达仓库后进行自动处理和信用发放。这些解决方案的实施不仅简化了公司的运营,还显着改善了后端流程。
运营影响
数量效益
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