下载PDF
Honeywell > 实例探究 > How Sweet IT Is: Bon Appetit Bakery Speeds Deliveries and Cuts Costs Using Honeywell Mobile Computing and Printing Solutions
Honeywell Logo

How Sweet IT Is: Bon Appetit Bakery Speeds Deliveries and Cuts Costs Using Honeywell Mobile Computing and Printing Solutions

技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 远程监控系统
  • 网络与连接 - 蜂窝
适用行业
  • 食品与饮料
  • 零售
适用功能
  • 物流运输
  • 仓库和库存管理
用例
  • 车队管理
  • 库存管理
  • 预测性维护
服务
  • 硬件设计与工程服务
  • 软件设计与工程服务
  • 系统集成
挑战
Bon Appetit Bakery faced significant challenges with their existing consumer-grade personal digital assistants (PDAs) used by their 400 delivery drivers. The demanding delivery environment led to nearly 5% of their PDAs needing repair or replacement every week, resulting in about 1,000 costly concerns annually. This frequent need for repairs and replacements was not only financially burdensome but also time-consuming, as the repair or replacement process took a two-week turnaround. Bon Appetit recognized the need for a more rugged and innovative hardware technology that could withstand the rigors of the delivery environment and support future growth.
关于客户
Bon Appetit Bakery is a wholesale manufacturing facility based in California, specializing in the production and distribution of gourmet baking products such as Danish pastries, cakes, muffins, and other fine gourmet items. The company serves the retail and convenience store industry across the United States, Canada, and Mexico. With a network of 400 delivery drivers, Bon Appetit Bakery is committed to providing top-quality products and efficient delivery services to its customers. The company has an existing internal software and enterprise resource planning (ERP) system to manage its operations.
解决方案
To address their challenges, Bon Appetit Bakery partnered with a field mobility solutions provider to implement a hardware solution that would seamlessly integrate with their existing software and ERP system. After testing multiple devices, they selected Honeywell mobile computers and printers. The Honeywell mobile computers enable each distribution driver to identify the items to load into their truck and provide the delivery route for the day. At each destination, the driver uses the mobile computer to enter the quantity of each product being delivered. The Honeywell mobile printer then prints a pre-invoice for review, ensuring the delivery is correct. The store manager can accept the delivery by signing the invoice directly on the mobile computer's touchscreen display. To complete the delivery, the driver prints a signature copy invoice for the customer before proceeding to the next destination. The Honeywell solution offered the capabilities Bon Appetit needed, including long battery life and a rugged design that could withstand the rough handling by their distributors. Additionally, the Honeywell Repair Services package reduced the repair turnaround time from two weeks to two business days.
运营影响
  • The Honeywell mobile computers and printers have significantly reduced the time spent on product replacement and repair, allowing drivers to get in and out of stores more quickly and efficiently.
  • The rugged design of the Honeywell devices has proven to be highly durable, withstanding even extreme conditions such as being run over by a truck without damage.
  • The long battery life of the Honeywell mobile computers ensures that they last through a whole 12-hour shift without any issues, enhancing driver productivity.
数量效益
  • Bon Appetit Bakery reduced the repair or replacement rate of their devices from 5% per week to a negligible amount.
  • The repair turnaround time decreased from two weeks to two business days with the Honeywell Repair Services package.

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.