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Stio Enhances Growth and Customer Experience with Celigo's Integration App
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 服装
- 零售
适用功能
- 销售与市场营销
- 仓库和库存管理
用例
- 库存管理
- 拣选/分拣/定位
服务
- 云规划/设计/实施服务
- 系统集成
挑战
Stio 是一个直接面向消费者的户外山地生活方式品牌,正在经历显着的增长,并通过多个渠道(包括其网站、零售点和市场)进行销售。该公司利用实体店的库存来完成线上和线下订单。然而,Stio 意识到,它需要自动化订单履行和库存管理,以支持其增长和开设更多实体店的计划。该公司选择 NetSuite 作为平台来支持其全渠道销售策略。面临的挑战是将 Stio 的电子商务平台 Magento 与 NetSuite 无缝集成,以实时、准确地了解所有商店的库存。 Stio 需要一个可靠的平台,使日常运营能够顺利进行,并使团队能够专注于支持增加销售额的活动,而不是系统集成。此外,该公司希望全面了解 NetSuite 和 Magento 之间的集成,以快速监控和解决可能导致订单延迟、销售损失和客户不满意的任何技术问题。
关于客户
Stio 是一个直接面向消费者的户外山地生活方式品牌,面向男士、女士和儿童。该公司成立于2011年,逐年经历了非凡的增长。 Stio 通过多种渠道进行销售,包括其网站、零售点和市场,利用其实体店的库存来完成线上和线下订单。该公司目前拥有 35 名员工,在怀俄明州杰克逊霍尔拥有两家实体零售店。 Stio 计划开设更多实体店以支持其增长。
解决方案
Stio 选择 Celigo Magento-NetSuite 集成应用程序作为最佳集成选项,通过在 NetSuite 和 Magento 之间自动同步订单、履行和库存信息来简化日常运营。这种集成使公司能够相信数据正在正常流动并正确填充系统,而无需定期进行手动检查。 Celigo 集成还提供了一个平台,团队可以在其中监控集成流程并更新任何集成设置,使他们能够在发生任何错误时立即修复。免费的 Celigo Data Loader for Cloud Apps 工具对 Stio 团队来说是一个额外的好处,通过将转移订单导入 NetSuite(以前必须手动输入),为他们节省了大量时间。该公司还感谢 Celigo 团队提供的支持,包括在实施过程中每周安排与客户成功经理的通话。
运营影响
数量效益
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