Case Studies.

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18,926 case studies
Real-Time Welding Optimization with Welding Robot
TEKNOPAR Industrial Automation
Automating welding processes with robots enhances productivity and environmental friendliness. However, the quality of robotic welding can deteriorate due to various factory conditions. Continuous monitoring and adjustments are necessary to maintain high standards.
Revolutionizing Warehouse Management: Bitlog's Digital Solution
N-iX
Bitlog, a Sweden-based company specializing in supply and logistics software solutions, was in need of a reliable software development partner to design and develop a state-of-the-art warehouse automation system. The goal was to create a user-friendly iOS application with extensive functionality. A crucial aspect of the project was UX design, which was required to ensure the smooth operation of the product. The challenges faced by the UX specialists at N-iX, the software development partner, included structuring the requirements and breaking down all the processes into user flows according to specific roles, and creating an intuitive UX to ensure smooth operation of warehouses. The efficiency of a typical warehouse depends on delivery planning and numerous logistics operations, which include dozens of coordinated activities performed by different employees. Warehouse automation systems need to include all these operations and also account for unforeseeable circumstances.
Digital Transformation of Inventory Management for UK's Leading Car Dealership
N-iX
The client, a leading car dealership company in the UK, was facing challenges with their existing dealership management system. The system was outdated and inefficient, making it difficult to manage a large inventory database of over 285,000 parts. The system was also hard to handle and had inefficient reporting capabilities. It consisted of a number of websites and third-party solutions that all shared one inventory database. The client had been trying to re-develop the system for eight years with their on-site engineers and individual contractors but had not been successful. They needed a solution that would streamline their inventory management, improve the user experience of the platform, and enhance the efficiency of their business operations.
Digitizing Equity Management: A Case Study on Globacap
N-iX
Globacap, a UK-based fintech company and market leader in blockchain-based security issuance and administration, was faced with the challenge of simplifying and expanding access to global capital via their capital raising platform. The company aimed to issue a world’s first digital token that itself forms the legal shareholding in the company, extend their core team with specialists who have relevant experience and skills in fintech, develop a single-page application to ensure much-improved user experience, improve the KYC process, and enable companies to track transactions for their tokens. However, they faced challenges in ensuring the security of the platform and its compliance with a number of fintech regulations, developing a mechanism that would provide easy management of digitized equity, and scaling a team with relevant competencies within a short time frame.
Increasing Market Reach with Intelligent Traffic Management Solution: A Case Study on Redflex
N-iX
Redflex, an Australian-based company that develops intelligent transport solutions (ITS) for government, police, and traffic departments, wanted to increase their market presence with a new solution for traffic management. The company needed to validate their product idea and develop an intelligent transport solution with high detection accuracy. The main task was to develop advanced models to detect a certain anomaly based on the image received from the client's cameras. The company decided to increase their presence in Europe and expand the portfolio of their services. Therefore, they needed to create a next-generation solution for traffic management, taking into account the traffic rules and related policies of different countries.
Ursalink Provides Stable and Secure Internet Access for Video Surveillance in Se
Ursalink Technology
Access to the Internet with wired connection24/7 monitoring and real-time data transmission from equipment
Scalable Automation Initiatives in the Healthcare Industry: A Case Study
BlueCat Networks
The healthcare network, a 129,000-person organization, was facing a significant challenge in scaling their automation initiatives. The network's small team of professionals was struggling to maintain control over their DNS, DHCP, and IP address management (DDI) services. They were using Powershell scripts to interface with BlueCat’s API, which initially proved the value of automating DDI services. However, as the project grew, the team began to encounter scalability issues. The team was concerned about the execution of code in multiple places and the need to establish some order to manage the growing complexity.
MTC Becomes the Premier Source of Traveler Information for Efficiency and Choice
CivicConnect
MTC desired a Next Generation 511 system that provided choice and efficiency in mobility for the 8 million residents, visitors and workers it serves, while leveraging the latest technology advances to reduce cost.
Wireless Predictive Maintenance to Fix a Dated Walk-Around Program
Petasense
C&W Services was using a manual condition monitoring program at one of its leading life sciences’ client up until last year. At best, data was collected manually every 30 days, even on the most critical machines, using a handheld data logger. After the data collection, all of the data analysis had to be outsourced to a third party for analysis. This approach has several limitations:1. Unplanned Downtime2. Shortage of Manpower3. Safety and Access to Machines4. Inconsistent Readings Collected by Manual Processes
USD 1.2 Million Saved On A Forging Press Line By Predicting Cutter Life
Infinite Uptime
The major press line in the company has a circular saw machine which cuts metal rods with precision in predefined lengths for further heating in the furnace. The cut pieces are then fed to the forging line to make automotive components. The length and perpendicularity of the cut pieces are crucial to obtain a good quality forging.It was observed that circular saw failed to maintain the precise length and perpendicularity while cutting the metal rods leading to heavy rejections. This was a serious concern and routine preventive maintenance was unable to overcome it.
Transforming Manufacturing Operations: A Case Study of Kamco Industries
Plex Systems
Kamco Industries, a subsidiary of Kumi Kasei, is a full-service provider of product design and manufacturer of injection, sheet molded, and Formed Fiber Felt products. The company faced several challenges in its operations. Firstly, its spreadsheet-based business processes were not meeting the requirements of major clients such as American Honda. Analyzing performance involved stacks of paperwork, which was time-consuming and inefficient. The IT department was spending too much time supporting business processes rather than providing a strong technology foundation. The year-end closing process required countless hours of overtime and took weeks to complete. Kamco's goal was to respond as quickly as possible to customer needs and tailor its business processes to the expectations of its largest clients. However, the company's existing systems and processes were not up to the task.
Bank of Tibet Accelerates Deployment of Efficient Data Centers
Hitachi Vantara
Build Two Green and Efficient Data Centers in Four MonthsOver a period of just four months, the Bank of Tibet needed to complete hardware procurement and software testing for two data centers and have them ready to go live. The two data centers needed an active-active configuration to ensure data security and business continuity, and allow the Bank of Tibet to meet the requirements for green and efficient data centers.
Transforming Building Management with IoT: A Case Study on Learnd
relayr
Buildings, like living organisms, consist of multiple systems that need to function seamlessly round the clock. However, maintaining aging equipment and facilities, dealing with utility issues, and controlling costs are ongoing concerns in the buildings industry. These challenges often undermine the well-being of the end-users, leading to dissatisfaction and lower performance. The various components of buildings usually have a long lifespan, and their management involves high risks and unexpected pitfalls. This situation leaves organizations struggling to focus on their core business while delivering a high-quality experience for end-users.
AxFina Finds Speed and Regulation with Azure Migration
Microsoft Azure
With AxFina’s desire to innovate and scale and regulatory requirements looming, they turned to Hungarian IT company DIGITAL Kft. to help them migrate the entirety of its IT applications to the cloud. Microsoft Azure became the ideal solution to ensure AxFina maintained security, regulatory compliance, and speed.
CK Technologies: Leveraging QAD Explore for Continuous Improvement
QAD
CK Technologies, a leading thermoplastics solutions provider in the North American commercial heavy truck market, faced a significant challenge in maintaining continuous improvement in their business practices. This was particularly difficult due to the nature of their low volume, high variability business. The company produces a wide variety of parts for multiple customers, supplies parts for current truck models, and also the service parts for past design versions. They are also one of the first companies in the industry to supply parts in body color for each customer, approximately 1,400 colors a year, which have to be perfectly sequenced for shipment. This complexity in their operations made it challenging to stay informed and inspired to accomplish continuous improvement.
Know Your Customer App
Imbrios Systems
As “customers,” we generally provide feedback or reviews to the services, places, or goods we buy because we believe that sharing our valuable experience with others will help them choose a better option when needed.Vice versa, our Client wanted to come up with a platform where he can help all service providers to know about their customers before working or collaborating with them!
7-Eleven Philippines Enhances Customer Support with Freshdesk
Freshworks
7-Eleven Philippines, a pioneer of 24-hour convenience stores in the country, was facing challenges with its customer support system. The customer support was outsourced to an external vendor, which resulted in limited visibility into customer query patterns and performance metrics. The company had no transparency into the vendor's analytics and could not validate their reports. They also had no visibility into the volume of calls, number of abandoned calls, etc. due to the use of the vendor’s telephony solution. This lack of control and visibility into customer support led the team to decide to bring the entire function in-house. They began exploring helpdesk solutions that would enable them to build a strong in-house support team.
Kaafmeem Enhances Customer Operations with Freshchat and WhatsApp Integration
Freshworks
KaafMeem, a Saudi-based fashion e-commerce company, was facing challenges in its customer service operations. The company, which specializes in modern Arabic fashion, had traditionally used email and direct calls to handle sales queries, delivery information requests, and questions about refunds and replacements. However, they wanted to provide a more user-friendly channel for their customers to immediately access the Kaafmeem team. They were looking for a solution that would allow them to open a direct dialogue with their consumers, making the shopping experience as seamless and convenient as possible. The challenge was to find a platform that was popular among their customer base and could be integrated easily into their existing operations.
Data-Driven Innovation in Insurance: A Case Study of Assurance IQ and Looker
Google Cloud Platform
Assurance IQ, a direct-to-consumer platform offering personalized health and financial wellness solutions, faced a significant challenge in its early days. The company's data team was small and struggled with a scattered internal view of the business due to disconnected reports in siloed tools. They were using Excel, SQL, and other in-house tools, but lacked a true business intelligence (BI) platform. This resulted in inefficient use of time and a lack of a complete real-time view of the business for decision-making. Leadership lacked critical insight, and there were constant challenges around trust and consistency of the data. The data team wanted to ensure that each team member was looking at the same clean, accurate data and wanted to empower employees to explore the data on their own. However, the visualization tool they were using lacked version control and standardization.
Bank BRI: Revolutionizing Financial Inclusion in Asia with Digital Banking
Google Cloud Platform
Bank Rakyat Indonesia (Bank BRI), one of the largest banks in Indonesia, was faced with the challenge of increasing financial inclusion among unbanked Indonesians. The bank had an ambitious target of having 84 percent of Indonesians participating in the banking system by 2022. However, the bank's legacy technologies were proving to be a hindrance in achieving this goal. Each of the bank's products had their own public APIs, which were difficult to manage, secure, and monetize. Additionally, the process of onboarding new partners using host-to-host and VPN technology was time-consuming, taking up to six months. The bank also faced the challenge of reaching a largely rural population, with an estimated $8.3 billion in currency being held outside the banking system.
Benetton Group: Enhancing Customer Experience with AI and Cloud-Based Analytics
Google Cloud Platform
Benetton Group, a globally recognized fashion company with a network of 4,000 stores, was faced with the challenge of improving its online customer experience during the COVID-19 pandemic when physical stores were shut. The company had already digitized its shopping experience and built a marketing data lake to understand its customers better. However, it sought to enhance its recommendation tool for online customers and provide a more personalized, real-time shopping experience. The existing content management solution had a built-in recommendation tool, but it lacked sophistication. Benetton Group wanted to leverage advanced analytics and AI to gain detailed insights into shopping patterns, store performance in a multichannel environment, and how to localize recommendations for a global customer base.
Stellaris Game Art Production: A Case Study of N-iX and Paradox Interactive Collaboration
N-iX
Paradox Interactive, the creator of the grand strategy video game Stellaris, needed to release regular updates and downloadable content (DLC) for its games. The challenge was to create appealing game art assets within tight deadlines. The team had to follow distinctive art production guidelines provided by the client, which described a unique art creation pipeline. Another challenge was understanding the multiple races and their specific designs in Stellaris, a game with numerous galaxies and races with different styles and features. The team had to study the game carefully to produce art that matched the game style and ensure smooth project implementation. Additionally, the team faced the challenge of meeting tight deadlines at certain stages of the project, where they had to deliver all the assets in time for the DLC release.
Ensuring Service Excellence for a Swiss Smartwatch Manufacturer
N-iX
The client, a leading wristwatch manufacturer from Switzerland, was faced with the challenge of ensuring a smooth and error-free performance of their smartwatch product and its synchronization with the dedicated Android and iOS applications. The company was committed to offering the best possible service to their customers with their new smartwatch product. Therefore, they needed to ensure the watch’s smooth and error-free operation in combination with the dedicated Android and iOS applications. The challenge was to ensure the highest levels of service quality of the new smartwatch.
Royal Oaks Mobile App
Faststream Technologies
Royal Oaks App is a golf course mobile application based on Android and iOS platforms to enhance the golf experience on the course. The client requirement was to build an app using which they can track all the players, manage all the players who are currently playing, and provide some facility to players through this app. They wanted a GPS screen on this application which helps the player to know about his current status. Also, the player can see the details about how fast he is playing and how fast he can be. Using this app the user can order food as well.
FOUP Nitrogen Filling Machine Monitoring Management Application
SUNIX
| BackgroundThis customer is specialized in the development of ultra clean gas filling system technology for semiconductor wafer manufacturing.  They require monitoring system to control the nitrogen pressure level of the FOUP machine.  Their current system configuration is complicated to setup as it requires IP setting to connect FOUP serial server devices, which needs additional personnel to constantly monitoring the system.  They are seeking for new system design to help improve the overall manufacturing facility efficiency, and pursuing higher product quality control. | Challenges We Are FacingIP configuration and management of multiple connectionsHigh cost of deployment and maintenanceComplete system shutdown for maintenance will affect production output
Ensuring the safety of Alzheimer’s and dementia patients through IoT-driven trac
Ingram Micro
Wandering is a common symptom of Alzheimer’s and dementia even at the early stages (60% of Alzheimer’s patients will wander off and become lost at some point). These diseases kill brain cells and destroy people’s memories, most notably short-term recall. Patients forget the last thing they did, so their first impulse is to stand and start moving with the intention of doing something. This is compounded by the fact that individuals with dementia are easily disoriented and become confused in crowded or unknown situations, and they have a strong tendency to want to escape.
Enterprise AI for Predicting HVAC Chiller Failures: A Case Study
C3 IoT
The building systems division of a Fortune 500 manufacturer, which provides equipment and services for optimizing building energy expenditures, was facing a significant challenge. The division was conducting chiller maintenance reactively, leading to business disruptions, downtimes, and costly emergency repairs. This reactive approach was negatively impacting customer satisfaction. The manufacturer needed a solution that could rapidly integrate all relevant equipment and facility data sources. The goal was to reduce downtime and costly, unscheduled maintenance for its commercial Heating, Venting & Cooling (HVAC) chiller systems.
EMC's Transition to SMS for Real-Time IT Alerts
Twilio
EMC, a global leader in cloud computing, data storage, and data virtualization, was struggling with an inefficient and slow method of alerting its 68,000 employees about IT system updates. The traditional method involved drafting an email, proofing it, getting approval from several stakeholders, and finally sending it. This process was not only labor-intensive but also unreliable as it depended on the user's email being unaffected and the user actually opening and reading the email. After sending 1.2 million alert emails in a single month, EMC decided to find a more efficient and immediate way to alert employees. The challenge was to find a solution that was not only faster and less labor-intensive but also globally available and scalable to EMC's needs.
Realizing Immediate ROI and Scaling Business: A Case Study on Marcus Technologies and Shipwell
Shipwell
Marcus Technologies, a leader in the advanced protein trading and logistics space, was facing a significant challenge in managing the transportation of protein, a highly perishable commodity. The company was relying on a manual process to book their customer’s freight, which was not only time-consuming but also inefficient. The challenge was to find a reliable logistics partner that could help them drive efficiencies and scale their operations while reducing food waste. The need for a more streamlined, automated process was evident as the company sought to push the boundaries in a traditionally slow-paced industry and create efficiencies to help reduce food waste and spoilage.
Total Powers Digital Transformation in Energy Production with Nutanix
Nutanix
Total S.A., a French multinational energy company, is one of the largest energy producers in the world. Its operations span the entire oil and gas supply chain, from crude oil and natural gas exploration and production to power generation, transportation, refining, petroleum product marketing, and international crude oil and product trading. To support these operations, Total’s IT environment runs a wide variety of applications on premises, as well as extensive public and private cloud environments, including Microsoft Azure. The company needed a consistent platform and management for all of its sites, regardless of size. Some offices contain as few as three people, while others may support up to 1000 employees. The organization needed a strategic solution that would position the organization to respond to any need. The company was also seeking to dramatically minimize the size of its data center footprint as part of its environmental initiatives to reduce greenhouse emissions.

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