Smart Chemical Solutions, a company that creates custom chemical solutions, was facing several challenges in managing their fleet operations. The company was struggling with managing fuel expenses, tracking vehicle expenditures, and streamlining administrative processes. Their previous spend management provider was unreliable, often leading to unexplained card declines or software issues that affected card usability. The lack of a centralized platform made it difficult to manage fuel and maintenance costs related to fleet management, including fuel consumption and compliance. The process was time-consuming and frustrating, especially when administrators needed to make updates to spend controls and had to rely on a third-party customer support line. To address these challenges, Smart Chemical Solutions was in search of a reliable fleet card solution that would provide discounts, comprehensive insights into fleet performance, and the necessary controls to manage their cards.

Southland Steel Fabricators, a family-owned business with a reputation for timely project completion and superior customer service, was facing challenges with its manual logistics operations. The company, which serves numerous prominent clients in industries ranging from oil and gas, chemical, refining, and power generation, to space exploration rocket structures and more, deploys as many as 10 trucks to carry out their operations. Despite investing heavily in its facilities and procedures, Southland Steel relied on manual logs and reports for its operations and brokered out its logistics. This led to important information falling through the cracks or getting misplaced, resulting in disorganized processes and unnecessary logistics costs. The pain of manual dispatch was particularly felt when the company landed a large contract for a job in Corpus Cristi, TX, necessitating a dispatch tool that could track their vehicles and assets across the 525 miles between the new job site and the company’s fabrication and galvanization plant in Greensburg, LA.

Eldheimar museum, located at the UNESCO World Heritage site Surtsey volcanic area in Westmann Islands, Iceland, faced a significant challenge in enhancing the visitor experience. The museum, which is spread over an 1100m2 two-story building, focuses on the 1973 volcanic eruption in Vestmannaeyjar, providing a glimpse into people’s lives on Heimaey, prior to the eruption that would change their lives forever. The museum's layout, centered around a house buried in the volcanic eruption, includes many interactive screens and exhibits. The challenge was to provide an 'automatic audio guide' that would allow guests to explore these exhibits in their own language without having to manually control the audio. The solution needed to be intuitive and seamless, enhancing the visitor experience without distracting from the exhibits themselves.

West Virginia University (WVU) Extension Service was seeking a way to enhance engagement and foster passion among its community. The university wanted to connect people, places, and educational programs in a way that would empower future leaders and improve local communities. The challenge was to find a solution that would facilitate the goals and events of the WVU Extension Service in an interactive and engaging manner. The solution needed to be versatile enough to be used in various events, including the National Extension Technology Conference #NETC2019, which hosts over 100 higher education Extension technology thought leaders and decision makers from American land grant universities.

The local tour agency, Friend in Iceland, and Icelandic Europcar franchisee, Holdur, were faced with the challenge of providing a comprehensive guidance experience for their customers. The goal was to enable customers to explore Iceland independently, while also establishing a communication channel and creating additional revenue streams. The challenge was to create a solution that would not only guide the customers through their journey but also provide safety and travel information, local weather updates, and bookable activities.

Global Geo Routes, a collection of Geoparks and other incredible places in Canada, Greenland, Iceland, Faroe Islands, Norway and the Shetland Islands, was facing a challenge. The company wanted to add value to their existing tourism bookings and service a wider range of customers. They were looking for a solution that could enhance the tourism experience for their visitors, making it more interactive, engaging, and informative. The challenge was to find a solution that was easy to implement, user-friendly, and could be customized to fit the unique needs of each location in their collection.

Grampians Treasure Hunts, a tourism company in Australia, was faced with the challenge of creating an outdoor scavenger hunt quiz game for the Halls Gap Lakeside campsite. The game was intended to add value to the customers of the campsite by providing entertainment to children, adults, and families. The game needed to be engaging, interactive, and accessible to a wide range of users. The challenge was to design a game that could be played outdoors in a vast area of over 10,000 hectares of national park, rich in Aboriginal heritage and known for its award-winning wines and local produce.

Húnaþing vestra, a municipality located in northern Iceland, was faced with the challenge of providing a personal guide for visitors. The municipality, founded on 7 June 1998 by the merging of all 7 of the old rural municipalities of Vestur-Húnavatnssýsla, wanted to create an app that could provide information about local services, activities, accommodation, and hiking trails. The goal was to enhance the tourist experience by providing a comprehensive guide that could be easily accessed on a smartphone. The challenge was to create an app that was user-friendly, informative, and could provide real-time updates on local weather forecasts.

Iceland Road Guide, a family-owned travel book business with over 40 years of publishing experience, faced a significant challenge. The company needed to digitalize their extensive collection of over 3000 Icelandic points of interest into an easy-to-use offline app. The goal was to make their vast repository of information more accessible and user-friendly for tourists and locals alike. The challenge was not just about digitizing the data but also about creating an intuitive and engaging user interface that could work offline. The app needed to include various services like hotels, restaurants, and other points of interest, and it also needed to provide offline maps and directions with automatic GPS triggering of content.

The National Portrait Gallery, in collaboration with historian Simon Schama, was tasked with creating an immersive and seamless audio guide experience for their exhibition. The exhibition was divided into five themes: Power, Love, Fame, People, and Self. The challenge was to provide an automatic audio guide that would allow guests to explore the exhibit in their own language without having to manually control the audio. The goal was to enhance the visitor's experience by allowing them to focus solely on the exhibits, without the distraction of operating an audio guide.

Reykjavik Sightseeing, a leading tourism operator of guided day tours in Reykjavik city and the southwest of Iceland, was faced with the challenge of servicing a wider range of customers and improving the user experience. The company wanted to provide intuitive and easy-to-use audio content to its customers to enhance their sightseeing experience. The challenge was to deliver this content in multiple languages to cater to the diverse linguistic needs of the tourists. Moreover, the company wanted to ensure that the content delivery was automated and triggered by the location of the bus to provide relevant and timely information to the tourists.

Science World at Telus World of Science, a charitable organization that engages British Columbians in science and technology, wanted to create an interactive mobile game for their exhibit 'Zoom Into Nano'. The goal was to encourage guests to explore and discover hidden 'Nano' items that are invisible to the naked eye. The challenge was to design the game in such a way that guests would actively use their phones to enhance their experience, rather than it being a distraction. The game needed to be engaging, educational, and seamlessly integrated into the exhibit.

Skriduklaustur, a historic site with ruins from the Middle Ages dating back to the 16th century, was facing a challenge in making its heritage network more visible. As part of the CINE See The Past | Imagine The Future project, Locatify was commissioned to help enhance the visibility and visitor engagement of the 16th-century monastery at Skriðuklaustur in Fljotsdalur Valley, East Iceland. The main challenge was to create an interactive and engaging way for visitors to explore and learn about the historic site, while also preserving the integrity and authenticity of the ruins.

Snorrastofa, a cultural and medieval centre in Reykholt, Iceland, was facing a challenge in creating an engaging multimedia guide for its visitors. The museum wanted to provide an immersive experience that would help guests engage with the exhibits and illuminate the tales of Snorri Sturluson, a remarkable Icelander who was a historian, scholar, and chieftain from 1206-1241. Additionally, the museum wanted to provide a GPS guide for the township of Reykholt, enhancing the overall visitor experience.

Locatify, in collaboration with StrollOn London, was tasked with the challenge of creating an in-depth guide for the royal wedding of Prince William and Kate Middleton. The guide was expected to cover all aspects of the wedding, including details about the couple, the guests, the ceremony, the timetable, the processions, the music, and the reception. The challenge was not just to provide comprehensive information, but also to present it in an engaging and user-friendly manner. The guide was to be made accessible to a global audience, and hence, needed to be available on both Android and iOS platforms.

The Local Guide Scotland, a self-drive tour guide company, was faced with the challenge of delivering high-quality local audio stories about the history and sights along the famous North Coast 500 driving trail in Scotland. The company wanted to provide an immersive and informative experience to its customers, but the traditional methods of delivering such information were proving to be inadequate. The company needed a solution that would allow them to include local points of interest and in-app purchasable audio tours, and distribute the app effectively to their customers.

Thingvellir National Park, a UNESCO World Heritage site in Iceland, faced the challenge of providing an easy-to-use guide app for tourists. The park, which is a popular attraction for hikers and history enthusiasts, needed a solution that would allow visitors to safely explore the park’s many hiking trails and learn about the culture and history of Iceland. The challenge was to create an app that was not only user-friendly but also comprehensive in its coverage of the park's trails, services, and historical points of interest.

The City of Austin Public Works Department was faced with the challenge of managing their extensive road network, which includes 7,582 lane miles of pavement and 450 bridges, serving nearly a million city residents. The city's primary goal was to increase resource productivity and maximize pavement life at the lowest cost to taxpayers. The annual cost of maintaining the city’s infrastructure was approximately $12M for capital improvement projects, $13M for street preventative maintenance treatments, and $6M for routine roadway repairs like fixing potholes. The city planners needed a system that would allow them to make more informed, data-driven decisions on when, where, and how to tackle strategic and operational challenges, thereby achieving the highest possible return on their road network investments.

The Illinois Department of Transportation (IDOT) was grappling with an outdated, in-house developed maintenance management system that was conceived in the late 1980s. While it was a pioneering system at its inception, mirroring the advanced features of the 1989 Oldsmobile Toronado Trofeo, it had become a bottleneck for the agency three decades later. The system was sluggish, had limited interfacing capabilities, and lacked robust reporting features. The agency was also burdened with numerous spreadsheets and manual paperwork required for job completion. The outdated system was not only holding back the agency's efficiency but also its ability to innovate and streamline its operations.

The Louisiana Department of Transportation and Development (LaDOTD) was struggling with the limitations of handheld devices used for capturing field work. The devices had limited functionalities and required manual operations to upload work status. This included physically connecting the devices to docking stations for data synchronization. These processes were not only cumbersome but also led to data loss or inaccuracies. The inefficiency of these devices was slowing down task completion, affecting the overall productivity of the field crews.

The Pennsylvania Turnpike Commission (PTC) was faced with the challenge of managing over 30,000 signs spread across more than 600 centerline miles of highway. The task of ensuring that the latest and best information was always available on this large inventory of signs was daunting. The PTC needed a system that could not only manage the sign inventory but also create work requests, interface with a third-party work order processing system, and keep the data on the signs current for better decision making. The challenge was further compounded by the need to capture and store more than 50 attributes for each sign.

Alta Rose Freightlines, a transportation company based in Okotoks, Alberta, faced a significant challenge in managing their rapidly expanding fleet. The company, which was only three years old at the time of the interview, had grown its fleet from zero to 25 trucks. This rapid expansion was managed with minimal office staff, including just one accounting person and two dispatchers. The challenge was to maintain operational efficiency and cost-effectiveness while managing the increased workload brought about by the fleet expansion. The company needed a solution that would allow them to handle the increased volume of work without having to hire additional staff, thereby keeping costs down.

BDS Group Inc., a trucking company specializing in heavy haul and fluid hauling, was facing significant operational challenges due to its rapid growth. The company, which operates out of Camrose, Alberta, and Watford City, North Dakota, had expanded from 11 trucks to 80 in less than six months. This rapid expansion put a strain on their existing operational processes, particularly in terms of paperwork and invoicing. Prior to implementing Axon software, the company was using multiple software programs for different aspects of the business, which was inefficient and time-consuming. Invoicing was a particularly cumbersome process, with tickets having to go through three sets of eyes before being processed. This was not only slow but also required drivers to physically bring paperwork into the office, further delaying the process.

Blom Transport, a Hamilton, Ontario-based company, was struggling with the management of its fleet operations. The company, which services the metal recycling industry and mill services for the metal-making industry, was finding it increasingly difficult to keep up with the paperwork associated with its operations. The company was manually managing its operations using spreadsheets, which was time-consuming and inefficient. The owner, Jukka Blom, initially thought that they couldn't afford software to streamline their operations. However, the amount of time spent on paperwork made it clear that they couldn't afford not to have it. The challenge was to find a solution that could help them manage their operations more efficiently, reduce the time spent on paperwork, and allow them to focus more on their core business.

Dennis Floyd Trucking Company, a family-run business based in Santa Rosa, California, was facing significant operational challenges due to outdated software. The company, which has been in the trucking industry for generations, was struggling with inefficient processes that were time-consuming and labor-intensive. The old software program was not only outdated but also required a lot of manual work, including looking up information, resolving past issues, and extensive filing. This resulted in a high workload for the team, leading to long working hours and a slow invoicing process. The company was also expanding its operations into Nevada, which necessitated a more efficient and streamlined system that could support remote work.

Grandridge Carriers, a flatbed carrier company based in Ontario, Canada, was facing operational challenges as the company continued to grow. The company, which delivers farm equipment and other goods across North America, was struggling with managing its invoicing, dispatching, and load coordinating processes. The existing systems were not efficient enough to handle the increasing workload, and the company was concerned about the potential need to hire more staff to manage these operations. The company was also looking for a solution that could help improve its customer relations by providing easy access to reports and other information as requested by customers.

Hourglass Transport, a company specializing in the transportation of horse, camping, and cargo trailers, faced significant challenges in its early stages. Founded in 2003, the company quickly grew from a two-person team to a fleet of nearly 100 owner operators within the first 10 months. This rapid growth, while impressive, brought with it a host of organizational and administrative challenges. The company lacked office equipment and a structured program to manage its operations. By October 2003, Hourglass Transport was generating almost $500,000 a month in gross receipts without a trucking program. The company needed a solution that could help them organize their operations, manage their accounts receivable, and improve their driver retention rate.

IMT Transport, a family-owned trucking company based in Iowa, faced significant challenges in managing its operations. The company, which has been in business for over 50 years, experienced most of its growth in the past 15 years. However, the company was struggling with an outdated, Excel-based program for managing its operations. The program was not capable of handling the company's diverse operations, which included trucking equipment, agriculture, construction, gas, and oil. The company was also struggling with transparency issues, particularly with its owner operators. The company was paying trucks, fuel tax, and cargo insurance based on the odometer, which resulted in overpayment. Furthermore, the company was struggling with invoicing, which was affecting its cash flow.

JNB Heavy Haul, a heavy haul trucking company based in Mitchell, Ontario, was facing several operational challenges. The company, which handles oversized, overweight loads across Canada and the USA, was struggling with inefficient workflows, particularly in accounting and dispatching. The company was heavily reliant on paper bills of lading, which often led to misinterpretations and errors. The invoicing process was also problematic, with a lot of duplication and re-entry of information. Tracking permits and extra costs for each load was a difficult task, often managed through Excel spreadsheets. The company was growing, and the existing systems were not scalable, leading to inefficiencies and a need for a better solution.

Long Run Transportation, a West Virginia-based company specializing in coal and flatbed hauling, was facing challenges in accurately tracking their business operations. The company had difficulty breaking down expenses per truck, a crucial aspect of their business, as they needed to monitor each truck's performance and expenses at a granular level. The company's president needed detailed reports to understand how each truck was running and to make informed decisions. Additionally, the company was struggling with invoicing, particularly for their flatbeds, and was looking for a solution that could streamline this process. The company was also keen on improving productivity in the office and reducing manual entry to minimize the risk of errors.