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Our Case Study database tracks 8,303 case studies in the global enterprise technology ecosystem.
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8,303 case studies
Scalable Automation Initiatives in the Healthcare Industry: A Case Study
BlueCat Networks
The healthcare network, a 129,000-person organization, was facing a significant challenge in scaling their automation initiatives. The network's small team of professionals was struggling to maintain control over their DNS, DHCP, and IP address management (DDI) services. They were using Powershell scripts to interface with BlueCat’s API, which initially proved the value of automating DDI services. However, as the project grew, the team began to encounter scalability issues. The team was concerned about the execution of code in multiple places and the need to establish some order to manage the growing complexity.
MTC Becomes the Premier Source of Traveler Information for Efficiency and Choice
CivicConnect
MTC desired a Next Generation 511 system that provided choice and efficiency in mobility for the 8 million residents, visitors and workers it serves, while leveraging the latest technology advances to reduce cost.
Wireless Predictive Maintenance to Fix a Dated Walk-Around Program
Petasense
C&W Services was using a manual condition monitoring program at one of its leading life sciences’ client up until last year. At best, data was collected manually every 30 days, even on the most critical machines, using a handheld data logger. After the data collection, all of the data analysis had to be outsourced to a third party for analysis. This approach has several limitations:1. Unplanned Downtime2. Shortage of Manpower3. Safety and Access to Machines4. Inconsistent Readings Collected by Manual Processes
USD 1.2 Million Saved On A Forging Press Line By Predicting Cutter Life
Infinite Uptime
The major press line in the company has a circular saw machine which cuts metal rods with precision in predefined lengths for further heating in the furnace. The cut pieces are then fed to the forging line to make automotive components. The length and perpendicularity of the cut pieces are crucial to obtain a good quality forging.It was observed that circular saw failed to maintain the precise length and perpendicularity while cutting the metal rods leading to heavy rejections. This was a serious concern and routine preventive maintenance was unable to overcome it.
Transforming Manufacturing Operations: A Case Study of Kamco Industries
Plex Systems
Kamco Industries, a subsidiary of Kumi Kasei, is a full-service provider of product design and manufacturer of injection, sheet molded, and Formed Fiber Felt products. The company faced several challenges in its operations. Firstly, its spreadsheet-based business processes were not meeting the requirements of major clients such as American Honda. Analyzing performance involved stacks of paperwork, which was time-consuming and inefficient. The IT department was spending too much time supporting business processes rather than providing a strong technology foundation. The year-end closing process required countless hours of overtime and took weeks to complete. Kamco's goal was to respond as quickly as possible to customer needs and tailor its business processes to the expectations of its largest clients. However, the company's existing systems and processes were not up to the task.
Bank of Tibet Accelerates Deployment of Efficient Data Centers
Hitachi Vantara
Build Two Green and Efficient Data Centers in Four MonthsOver a period of just four months, the Bank of Tibet needed to complete hardware procurement and software testing for two data centers and have them ready to go live. The two data centers needed an active-active configuration to ensure data security and business continuity, and allow the Bank of Tibet to meet the requirements for green and efficient data centers.
Transforming Building Management with IoT: A Case Study on Learnd
relayr
Buildings, like living organisms, consist of multiple systems that need to function seamlessly round the clock. However, maintaining aging equipment and facilities, dealing with utility issues, and controlling costs are ongoing concerns in the buildings industry. These challenges often undermine the well-being of the end-users, leading to dissatisfaction and lower performance. The various components of buildings usually have a long lifespan, and their management involves high risks and unexpected pitfalls. This situation leaves organizations struggling to focus on their core business while delivering a high-quality experience for end-users.
AxFina Finds Speed and Regulation with Azure Migration
Microsoft Azure
With AxFina’s desire to innovate and scale and regulatory requirements looming, they turned to Hungarian IT company DIGITAL Kft. to help them migrate the entirety of its IT applications to the cloud. Microsoft Azure became the ideal solution to ensure AxFina maintained security, regulatory compliance, and speed.
CK Technologies: Leveraging QAD Explore for Continuous Improvement
QAD
CK Technologies, a leading thermoplastics solutions provider in the North American commercial heavy truck market, faced a significant challenge in maintaining continuous improvement in their business practices. This was particularly difficult due to the nature of their low volume, high variability business. The company produces a wide variety of parts for multiple customers, supplies parts for current truck models, and also the service parts for past design versions. They are also one of the first companies in the industry to supply parts in body color for each customer, approximately 1,400 colors a year, which have to be perfectly sequenced for shipment. This complexity in their operations made it challenging to stay informed and inspired to accomplish continuous improvement.
Know Your Customer App
Imbrios Systems
As “customers,” we generally provide feedback or reviews to the services, places, or goods we buy because we believe that sharing our valuable experience with others will help them choose a better option when needed.Vice versa, our Client wanted to come up with a platform where he can help all service providers to know about their customers before working or collaborating with them!
Royal Oaks Mobile App
Faststream Technologies
Royal Oaks App is a golf course mobile application based on Android and iOS platforms to enhance the golf experience on the course. The client requirement was to build an app using which they can track all the players, manage all the players who are currently playing, and provide some facility to players through this app. They wanted a GPS screen on this application which helps the player to know about his current status. Also, the player can see the details about how fast he is playing and how fast he can be. Using this app the user can order food as well.
FOUP Nitrogen Filling Machine Monitoring Management Application
SUNIX
| BackgroundThis customer is specialized in the development of ultra clean gas filling system technology for semiconductor wafer manufacturing.  They require monitoring system to control the nitrogen pressure level of the FOUP machine.  Their current system configuration is complicated to setup as it requires IP setting to connect FOUP serial server devices, which needs additional personnel to constantly monitoring the system.  They are seeking for new system design to help improve the overall manufacturing facility efficiency, and pursuing higher product quality control. | Challenges We Are FacingIP configuration and management of multiple connectionsHigh cost of deployment and maintenanceComplete system shutdown for maintenance will affect production output
Ensuring the safety of Alzheimer’s and dementia patients through IoT-driven trac
Ingram Micro
Wandering is a common symptom of Alzheimer’s and dementia even at the early stages (60% of Alzheimer’s patients will wander off and become lost at some point). These diseases kill brain cells and destroy people’s memories, most notably short-term recall. Patients forget the last thing they did, so their first impulse is to stand and start moving with the intention of doing something. This is compounded by the fact that individuals with dementia are easily disoriented and become confused in crowded or unknown situations, and they have a strong tendency to want to escape.
Enterprise AI for Predicting HVAC Chiller Failures: A Case Study
C3 IoT
The building systems division of a Fortune 500 manufacturer, which provides equipment and services for optimizing building energy expenditures, was facing a significant challenge. The division was conducting chiller maintenance reactively, leading to business disruptions, downtimes, and costly emergency repairs. This reactive approach was negatively impacting customer satisfaction. The manufacturer needed a solution that could rapidly integrate all relevant equipment and facility data sources. The goal was to reduce downtime and costly, unscheduled maintenance for its commercial Heating, Venting & Cooling (HVAC) chiller systems.
EMC's Transition to SMS for Real-Time IT Alerts
Twilio
EMC, a global leader in cloud computing, data storage, and data virtualization, was struggling with an inefficient and slow method of alerting its 68,000 employees about IT system updates. The traditional method involved drafting an email, proofing it, getting approval from several stakeholders, and finally sending it. This process was not only labor-intensive but also unreliable as it depended on the user's email being unaffected and the user actually opening and reading the email. After sending 1.2 million alert emails in a single month, EMC decided to find a more efficient and immediate way to alert employees. The challenge was to find a solution that was not only faster and less labor-intensive but also globally available and scalable to EMC's needs.
Realizing Immediate ROI and Scaling Business: A Case Study on Marcus Technologies and Shipwell
Shipwell
Marcus Technologies, a leader in the advanced protein trading and logistics space, was facing a significant challenge in managing the transportation of protein, a highly perishable commodity. The company was relying on a manual process to book their customer’s freight, which was not only time-consuming but also inefficient. The challenge was to find a reliable logistics partner that could help them drive efficiencies and scale their operations while reducing food waste. The need for a more streamlined, automated process was evident as the company sought to push the boundaries in a traditionally slow-paced industry and create efficiencies to help reduce food waste and spoilage.
Total Powers Digital Transformation in Energy Production with Nutanix
Nutanix
Total S.A., a French multinational energy company, is one of the largest energy producers in the world. Its operations span the entire oil and gas supply chain, from crude oil and natural gas exploration and production to power generation, transportation, refining, petroleum product marketing, and international crude oil and product trading. To support these operations, Total’s IT environment runs a wide variety of applications on premises, as well as extensive public and private cloud environments, including Microsoft Azure. The company needed a consistent platform and management for all of its sites, regardless of size. Some offices contain as few as three people, while others may support up to 1000 employees. The organization needed a strategic solution that would position the organization to respond to any need. The company was also seeking to dramatically minimize the size of its data center footprint as part of its environmental initiatives to reduce greenhouse emissions.
Leveraging Graph Technology for Enhanced Cybersecurity: A Case Study on MITRE's CyGraph
Neo4j
MITRE, a federally-funded, not-for-profit company that manages seven national research and development laboratories in the United States, was grappling with the challenge of managing an influx of cybersecurity data. The constant changes in network environments were impacting the security posture of U.S. government agencies. Intrusion alerts, anti-virus warnings, and seemingly benign events like logins, service connections, and file share access were all potentially associated with adversary activity. The cybersecurity researchers at MITRE needed to go beyond rudimentary assessments of security posture and attack response. This required merging isolated data into higher-level knowledge of network-wide attack vulnerabilities and mission readiness. The challenge was not the lack of information, but the ability to assemble disparate pieces of information into an overall analytic picture for situational awareness, optimal courses of action, and maintaining mission readiness. The team also struggled with fully comprehending a given security environment and mapping all known vulnerabilities.
Data Engineering for Enabling Condition Monitoring of Industrial Equipment
Saviant
The instrument engineering company faced a significant challenge in managing the data acquisition from various devices and sensors. Each device or sensor had its unique technology and served a different purpose, requiring a separate data acquisition platform. This led to a scattered product portfolio, disconnected sales process, and low customer perception. The company's end customers, large industrial enterprises, often needed to work with multiple devices or products, which meant dealing with different platforms. This situation resulted in a large effort and resources required to maintain these platforms, and a slow and lengthy time-to-market. The company also faced a lack of standard functionality across platforms.
Tobi: Enhancing Customer Experience with Improved Returns Processing
Pitney Bowes
Tobi, an international fast-fashion online retail destination, was facing challenges with its returns process. The company, which serves young women in over 100 countries, was struggling to contain the costs of offering free returns. The bulk rate provided by their legacy supplier, the U.S. Postal Service, was proving to be expensive. Additionally, Tobi’s limited order tracking abilities were prompting frequent customer inquiries, many of them about returns. This lack of clarity around the returns process left customers wondering when they would receive a refund or replacement item, creating a negative customer experience. The Tobi team also struggled with the lack of visibility when expediting customer queries.
Leveraging GIS Data for Prioritizing Traffic Safety Service Requests: A Case Study of Oakland
Cityworks
The City of Oakland Department of Transportation (OakDOT) was faced with the challenge of receiving more traffic safety improvement requests than they had the resources to implement. The city needed a method to effectively prioritize these service requests. The challenge was further compounded by the fact that traffic-related incidents were the leading cause of death for people aged 5 to 24, and the second leading cause for all other age groups under 85 in the U.S. Low-income communities and communities of color were more likely to experience traffic-related injury and death. Therefore, the city needed a solution that would not only prioritize service requests but also ensure equity in service delivery.
Israel Aerospace Industries Ensures Every Minute Counts
Hitachi Vantara
Israel Aerospace Industries (IAI) is a global leader in the development and manufacture of aerospace and defense solutions. Owned by the Israeli government, IAI designs systems for naval vessels, civil and military aircraft, homeland defense, satellites and command centers. With a revenue of US$3.83 billion, IAI employs some 16,000 people and is listed on the Tel Aviv Stock Exchange.Operating at the cutting edge of research means that every minute counts for IAI’s production teams. IAI’s core IT environment consists of VMware, Microsoft Exchange and SQL Server, and Oracle database. The existing and new applications produce a torrent of data, and managing the growth while maintaining storage performance caused a constant IT headache.
Kitron's Digital Transformation: Enhancing Supply Chain and Manufacturing Efficiency
IFS
Kitron, a leading electronics manufacturing services company, was facing challenges in maintaining its competitive edge in a rigid market. The company needed to stay up-to-date with the latest technology, robotics, automation, and digitalization. Kitron was also looking for a partner, not just an IT supplier, who could understand their industry, needs, and challenges. The company had previously used other leading industry solutions but found them too rigid. They needed a solution that could integrate with other systems. Kitron also had high growth targets, aiming for a 30% increase in revenue. As the company worked with high complexity products with low volume production, this translated into a focus on supply chain, flexibility to change, security, and efficiency. The company also needed to find the best suppliers.
Scalability Through IoT: Dillon Transportation's Growth with Innovative Access
Trimble
Dillon Transportation, a dry van transportation company, experienced significant growth since its inception in 1996. From a humble beginning with one truck and two drivers, the company expanded to a fleet of 125 trucks and 170 drivers and crew members. However, this rapid growth brought about a challenge. The owner, Donnie Dillon, found it increasingly difficult to keep track of every driver and truck in his fleet. He could no longer remember the specifics of each trip, which he previously kept in his head. The company needed a more sophisticated way of storing information about drivers and loads. They required a system that would allow employees to access the specifics of each trip easily. The challenge was to find a solution that could manage the growing complexity of their operations.
Driving Data and Development Efficiency in Healthcare: A Case Study on Provenance Data Systems
SoftServe
Provenance Data Systems (PDS) offers a suite of tools designed for companies to obtain real-time feedback from customers. One of these tools is Pinpoint Feedback, a software solution that enables companies to engage in conversational commerce. PDS aimed to establish a relationship between their applications with a common data platform to break data silos and use the data across various applications. However, they faced several challenges. Firstly, they were struggling with a lack of customer feedback. Secondly, they were unable to implement cutting-edge software, either open-source or SaaS-based. Lastly, they needed data access for the software to run efficiently.
AI Technology for Smart Buildings: LTE Route from Edge to Cloud
Cradlepoint
BrainBox AI, a leader in building automation, uses advanced artificial intelligence technology to automate Heating, Ventilation, and Air Conditioning (HVAC) systems, reduce greenhouse gas emissions, and save money. The company's technology gathers and analyzes data from a building's HVAC system, combines it with external data such as weather conditions, and feeds it through the cloud to BrainBox AI's prediction models. However, the company faced challenges in ensuring uninterrupted data flow from the building to the cloud. They needed a wide-area network (WAN) solution independent from the on-site, wired ISP. The variance across sites was slowing down deployment, and the limitations of guest-level access left BrainBox AI's IT team wanting additional control. Furthermore, BrainBox AI's hardware enclosure is compact, which restricts the size of the WAN solution that can be used. The company also sought widespread expansion of its HVAC automation system and needed highly scalable routers that support cloud-based visibility and adjustments.
Toshin Industry Co., Ltd. Streamlines Product Search Times with IoT
Quuppa
Toshin Industry Co., Ltd., a leading hoop plating company, was facing a significant challenge in managing the variety and quantity of items in their four factories. The company, which plates the contact points of electronic components for devices like smartphones, tablets, and personal computers, was struggling with storage space due to the increasing number of items. This issue was further complicated by the fact that multiple pieces of the same material were delivered, necessitating a first in, first out approach and matching of type and lot. As a result, employees were spending an excessive amount of time searching for materials and stored items, leading to a waste of valuable time and resources.
Siemens Building Technologies: Streamlining Software Monetization and Licensing
Revenera
Siemens Building Technologies Division, a global leader in creating safe, energy-efficient, and environment-friendly buildings and infrastructures, was facing a challenge to make software a more integral part of their business. They were looking to create new revenue streams, improve visibility and reporting, and standardize their licensing technology. The company's buildings are comprised of sophisticated systems controlling everything from HVAC to security and fire protection. As every building is unique, so are the systems that orchestrate these functions. This led Siemens to search for a standardized licensing technology that would enable them to monetize all software and improve the licensing and order process, as well as the customer experience.
IoT-Based Energy Management: A Case Study of Bright Power and 75F
75F
Bright Power, a nationwide leader in strategic energy solutions, was facing challenges with simultaneous heating and cooling in its New York headquarters due to uncontrolled perimeter radiation and packaged air conditioning on thermostats. The building’s system included individually-controlled thermostatic radiator valves and a packaged air-conditioning unit. This led to frequent simultaneous heating and cooling and a lack of control, resulting in energy wastage and occupant discomfort. Bright Power sought to control the space’s disparate systems with the aim to reduce energy waste, increase comfort, and evaluate how IoT-based controls can help their commercial and multifamily clients achieve the same. They also required an open-source solution that could install in tandem with Tunstall radiator products.
Autogrill's Supply Chain Enhancement through IoT Connectivity and Visibility
OpenLegacy
Autogrill, a multinational catering company operating in 30 countries, faced a significant challenge in providing their suppliers with direct access to their core system data. The suppliers required this access for improved visibility, analytics, and order effectiveness. Autogrill also needed better anticipation of stock levels, localized costs in each market, and additional supply chain information. The data resided in their IBM i (AS/400) and SAP systems, and accessing it in a quick, secure, and cost-effective manner without creating thousands of queries was a significant challenge. Autogrill was in search of a partner who could support them in achieving these goals and provide secure services granting real-time information from their core systems.

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