Blind Designs, a leading manufacturer and distributor of window blinds for the southern African market, was facing a significant challenge in synchronizing its financial data. The company was using Sage Pastel accounting system and a line-of-business (LOB) application for handling quotes, invoices, and production orders. However, the company was struggling with data synchronization between these two systems. The issue was causing duplication problems and inaccuracies in the financial data, which was affecting the company's financial management. The company wanted to continue using Pastel but needed a solution to avoid these duplication problems with their custom in-house system.

Coricraft, a leading South African furniture manufacturer and retailer, faced a significant challenge following a recent acquisition. The company needed to integrate data between the acquired company's system and its own SYSPRO ERP system. The acquired company was generating between 500 and 1000 new product codes per week, necessitating an automated integration system. Additionally, Coricraft had to manage stock movement between its 70 warehouse and store locations, each with its own inventory. This was a labor-intensive manual operation that was time-consuming and inefficient.

Ungerboeck.com, a Software-as-a-Service (SaaS) vendor specializing in online booking and venue management for over 900 venues, faced a significant business challenge. The company needed to integrate its third-generation online booking and venue management product with multiple external systems. This integration required addressing three technical challenges. Firstly, the integrations needed to be built by a specialized team outside of their core development team. Secondly, it was crucial to ensure that the amount of custom code was kept to a minimum. Lastly, the company needed to select an integration solution that didn’t require a significant infrastructure investment. CTO Rob Scott embarked on a research journey to find the most suitable integration options.

Global Micro Solutions, a leading cloud service provider in South Africa, faced a significant challenge in integrating its diverse cloud solutions with its professional services automation (PSA) software, ConnectWise, and Sage Evolution accounting software. The company, which provides IT solutions to over 4500 customers and supports 300,000 users, offers a wide range of services from email management to complex hybrid cloud solutions. However, these solutions were not integrated, posing a challenge for the company as its customers expected a seamless value chain. Furthermore, as a cloud service provider, Global Micro needed to accurately meter and bill for its services, which required the integration of data from its cloud solutions with ConnectWise and Sage Evolution.

Jeffrey Stein Sales, a leading supplier of toys and hobby products, was facing a significant challenge in providing real-time inventory data to its online retailer customers and regular retail customers via their website. The company operates in a highly competitive market where timely and accurate information is crucial. They were also struggling with the task of capturing supplier invoices, which often contained numerous line items, and processing customer purchase orders. The company was in dire need of a solution that could streamline these processes and improve the speed and accuracy of information delivery to its customers.

Maxidor, a provider of safety and security solutions, was facing a significant challenge with its order processing system. The company's franchise dealer sales representatives were having difficulty entering sales orders from the field due to compatibility issues between their mobile devices and the company's legacy premise order management system. This resulted in delayed customer order processing. As a temporary solution, Maxidor had to dedicate six employees to manually capture and enter order information into the system. However, this was inefficient and Maxidor was seeking a seamless, end-to-end system to streamline its order processing. The company switched accounting apps and began searching for a supplier to help integrate its mobile and premise systems. The goal was to establish fast and reliable mobile/premise system connectivity that would allow sales reps to enter order information on the go and initiate the manufacturing process immediately after leaving the customer's location.

SA Premix, a developer and manufacturer of nutritional additives for the agricultural and veterinary market, faced a significant challenge in integrating its e-commerce portal with its SYSPRO ERP software. The company had developed an online portal where orders could be entered, but needed a way to seamlessly integrate this system with its ERP software to generate sales orders and open production jobs in Work In Progress (WIP). The nature of SA Premix's business meant that many of the orders received were unique and involved complex formulations. These formulation requirements could be captured on the e-commerce portal, but then needed to be converted into jobs in SYSPRO WIP. Manual addition of these jobs was not feasible due to the volume and complexity of the orders.

Upat South Africa, a leading distributor of international building and allied construction brands, was facing a significant challenge in updating imported goods data into their SYSPRO ERP system. The company imports thousands of fixing and fixture products for the building industry, requiring a robust system for tracking the whereabouts and costs of these imported products. While Upat SA had developed such a system, they needed to integrate this data into their SYSPRO ERP system for sales and accounting purposes. The existing update process was manual and time-consuming, often taking over a week. It involved gathering data from consignments, including actual stock items and counts, and costs allocated against suppliers and other agents, and then inputting this data into SYSPRO.

Core Group, a consumer technology retailer, was faced with the challenge of integrating its ERP system with an international consumer electronics supplier's APIs to provide the required customer service. The complexity of the integration project necessitated a solution beyond an out-of-the-box approach. Core Group's CTO, Roey Saban, initially considered a bespoke integration solution for their SYSPRO ERP system. However, during the investigation of middleware options, he was introduced to the Flowgear integration platform. Core Group then requested proposals from different vendors and system integrators, evaluating them based on several criteria.

Credo Books, an educational book publisher and retailer, faced a significant challenge when they set up their e-commerce site. They needed a solution to integrate online orders with their other business systems – IBS Bookmaster, a publishing-specific software solution, and Sage Evolution for financial management. The company was using industry-specific applications but also needed to integrate those systems with their accounting and other systems. This integration was crucial for automating their core customer order transactions, a process described by Wilhelm Viljoen, COO of Credo Books, as 'integrating our core transaction process.' The challenge was to find a solution that could seamlessly integrate these different systems and automate as much of the customer transaction process as possible, given that Credo Books operates as a lean organization.

Electronic Communications Network (ECN), a rapidly growing telecommunications network provider in South Africa, was facing a significant challenge in integrating its various line-of-business applications with the SAP Business One business management software. ECN operates a converged next-generation network over a number of mediums including copper, fibre, and microwave, and offers a unique 'one network many services' approach. While it uses SAP Business One as a management system, it also has a number of customized industry-specific applications that enable it to operate its networks, provide customer service, and manage aspects of the business. The information from these systems needed to be integrated with SAP Business One so that the company could have 'a single source of the truth' for the information. However, integrating these systems with SAP was not an easy task.

The Ian Martin Group, a leading recruitment and project-staffing firm based in Toronto, Canada, embarked on a business transformation project in 2014. The company aimed to modernize its processes to align with the evolving business landscape of the 21st century. As part of this transformation, the company decided to implement best-of-breed solutions, Bullhorn for candidate management and Zendesk for customer support. However, the challenge lay in integrating these two systems to maximize their benefits. The company needed a solution that was not only effective but also easy to use and flexible. The integration solution had to be such that it could be understood without intensive training, and it had to provide agility and speed of development.

Keenondots, a Dutch Cloud Automation Platform provider, was faced with the challenge of integrating disparate systems to provide a seamless experience for its resellers. The company's core service offering is a virtual delivery platform for cloud services, which includes licensing and billing functionality. However, the customers required the integration of Odin Service Automation with Autotask IT Business Management software. This integration was necessary to provide a reliable system for resellers offering licenses and services. Initially, Keenondots considered the Microsoft Flow application but found it was not sophisticated enough to deliver the solution they wanted.

Leatt Corp., a leading designer, developer, and distributor of personal protective gear for sports, sought to expand its business by integrating an e-commerce portal, NuORDER, with its SAP Business One management software. The goal was to increase its reach in the North American online consumer market and provide a wholesale distribution capability to the business. However, the company faced a challenge in ensuring the seamless integration of data between the two platforms as soon as NuORDER went live. They explored various integration solutions, including those from SAP, but none met their specific needs. The company needed a solution that did not require a high level of technical skills and was suitable for a mid-size company like Leatt.

Storm Distribution, a distributor selling products via their e-commerce portal and through national building suppliers, was facing a significant challenge when they decided to change their logistics service provider. The company did not manage stock themselves, instead, they relied on a third-party logistics supplier to handle and ship goods to customers. The challenge was to automate the integration of data between the new logistics provider’s warehouse management system (WMS) and the company’s Sage accounting system. Additionally, Storm Distribution accepted orders electronically from national building suppliers, like Builders Warehouse, and this process also needed to be automated. Without automation, it would be a laborious process to capture and update information, and the possibility of errors would be high.

Anchor Yeast, a leading manufacturer of yeast, enzyme and speciality ingredients in Southern Africa, faced a significant challenge when one of its top customers, Pick n Pay, decided to implement a new Electronic Data Interchange (EDI) order process. The new process required suppliers to accept EDI-based purchase orders, a change that necessitated a significant shift in Anchor Yeast's existing order processing system. The company's call centre, responsible for processing purchase orders and creating sales orders, needed a solution that could seamlessly integrate the new EDI order process into their existing operations. The challenge was further complicated by the need to minimize errors, address potential price discrepancies, and maintain efficient communication with customers.