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Our Case Study database tracks 8,819 case studies in the global enterprise technology ecosystem.
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8,819 case studies
Enpro Inc. Enhances Quality Control in Carbonated Beverage Filling with HID Global
HID Global
Enpro Inc.'s customers, primarily beverage companies, rely on automated, high-speed filling lines that produce up to 2,500 items per minute per line. A key component of these lines is the vent tube, which is used to fill cans and bottles and vent out the carbonation-related gas. However, due to wear and tear, these vent tubes can occasionally fall off and into the cans and bottles, leading to safety and quality issues. The loss or damage of a vent tube during the filling process can result in large amounts of finished packaged product being discarded, as locating the missing vent tube is a costly and time-consuming process. Therefore, Enpro Inc.'s customers needed a reliable way to detect the presence or absence of a vent tube, eliminating the need for manual checks and potential line halts.
Modernizing the Angolan Government Agency Voter ID Program with IoT
HID Global
The Angolan government agency was seeking to upgrade its voter ID system ahead of the elections in Q3 2017. The aim was to increase the number of citizens eligible to vote by issuing voter IDs in a short time frame. The existing voter ID printing system needed to be replaced with a solution that reduced costs significantly by providing mobility and streamlining operational processes. The key selection criteria included a faster throughput secure issuance printer solution, a de-centralized secure issuance solution to increase the number of citizens enrolled, a Wi-Fi based secure issuance printing solution for increased convenience, improved reliability of the printing solution, a lightweight, easy-to-use portable solution for collecting citizens’ data and issuing voter IDs for citizens residing in remote areas, and high levels of security to combat fraud and minimize the number of counterfeit voter IDs.
Raiffeisen Bank Aval's Cloud Resource Alignment with Densify: A Case Study
Densify
Raiffeisen Bank Aval, one of the top five commercial banks in Ukraine, faced a significant challenge in modernizing their private cloud infrastructure. The bank was struggling with validating hardware requirements against purchase recommendations made by the hardware vendor. This resulted in an expected additional 33% in hardware costs for the transformation project. The existing cloud environment had a VM-to-host ratio of 24:1, and it consisted of 38 VMware hosts and 923 virtual machines. The bank needed a solution that would help them avoid these additional expenses and ensure that their private cloud resources were perfectly aligned to workload demand patterns and business cycles.
Xenit's Efficiency Boost with Auto-Scaling via NetScaler on AWS
Citrix
Xenit, a renowned IT services provider based in Sweden, assists companies in executing their digital transformation initiatives, with a primary focus on modernizing application deployment and delivery infrastructure. However, the Xenit DevOps team faced challenges in application delivery at scale. The team was manually configuring the application delivery infrastructure, which was not only time-consuming but also prone to errors. They had to constantly balance between scaling up to ensure enough capacity for estimated demand and scaling down when demand decreased. The tools they were using were not always delivering as promised, leading to inefficiencies. Xenit needed an automated and consistent way to provide services to its customers and to scale its own service deployment and delivery.
Achieved Efficient Indirect Tax Reconciliation
Cygnet Infotech
Challenges as follows:Struggled to determine: which tax (CGST/SGST/IGST) and how much tax was applicable on goods for import & export; tax based on Point of Supply (POS) mapping; certain businesses that are exempted under GST lawFaced issues of duplication of invoicesIdentified risks related to the unavailability of the mandatory data as per GSTN format
Transition Technologies Accelerates Deployment with Oracle Cloud Infrastructure
Oracle
Transition Technologies, a Poland-based provider of advanced solutions for the energy, gas, industry 4.0, and bioinformatics markets, faced a significant challenge when a customer requested to use their flagship product, LUXtrade, in the cloud. The company had been implementing LUXtrade on-premises in Europe for almost 20 years and had recently started delivering it as software-as-a-service. However, the request for a cloud-based solution required Transition Technologies to deploy a cloud solution in just six months. This was a daunting task given the complex nature of LUXtrade, which includes features for RES management, algo-trading, forecasting, and data analytics. The company was confident in its ability to meet these targets with Oracle technology, but the short timeline for cloud deployment presented a significant challenge.
Revamping Irrigation System at Verona Walk: A Case Study
HydroPoint Data Systems
Stahlman-England, a company with a rich history in the irrigation and construction industries, was tasked with the renovation of the existing irrigation control system at Verona Walk, a lakefront property in Naples, Florida. The property, home to a variety of families and individuals, is surrounded by lush landscapes and lake views. The existing irrigation system at Verona Walk was outdated and inefficient. The IDS two-wire controllers used had been discontinued in 2006 and had no central capacity for reporting, managing water, or remotely accessing the irrigation system. Over the years, much of the communication wire had been damaged. The challenge was to retrofit and upgrade the system to conserve water and manage it efficiently across the complex landscape, especially in the Florida heat where water is a crucial resource.
Equifax UK's Transformation: Enhancing Agility and Resilience with Google Cloud
Tata Consultancy Services
Equifax, a leading global credit bureau, was grappling with the high operational cost of managing its legacy infrastructure. The company needed to modernize its application platform to make it more secure, scalable, and flexible to support new services rapidly. The goal was to leverage cloud capabilities to improve its data-centric services and deliver innovative products. The challenge was to find an optimal path to modernize and secure applications in the cloud. Equifax also aimed to gain actionable insights into customer usage patterns to ensure a high level of service availability.
Clear Technologies: Enhancing Data Availability and Migration with IoT
Precisely
Clear Technologies, a company that helps businesses maximize the value from information technologies, operates in a highly competitive environment. The company not only competes against other vendors but also against the status quo. To secure a sale, Clear Technologies often has to convince potential customers that the benefits of the new technology justify the cost of switching from the existing technology, including any associated downtime costs. The company's value proposition is to increase organizational effectiveness through innovative products, services, and solutions. However, the hardware and software it sells can't provide value if it is down. Therefore, part of Clear Technologies' revenue is derived from ensuring that their customers' data and applications are always available, even in the event of system failures, disasters, or normal planned maintenance. To support this business model, Clear Technologies needed a business partner that could supply advanced high availability (HA), disaster recovery (DR), and migration solutions.
Pacific Nutritional, Inc. Enhances Operations with ProcessPro’s ERP Solution
ProcessPro
Pacific Nutritional, Inc. (PNI) was facing several challenges with their existing system. They were operating on a manufacturing system that was not integrated with their accounting system, causing inefficiencies and potential errors. The company was also in need of a system that was specifically designed for their highly regulated industry. Furthermore, PNI was looking to upgrade from a DOS operating system to a Windows system. They also required a strong, committed client service team to support the software. The need for a fully integrated ERP system was paramount to streamline their operations and meet industry regulations.
Centralizing Visibility While Reducing Operational Cost
Signal Sciences
Legacy WAFs provided high operational costs and response times, especially during critical traffic spikes.As the company continued to expand its offerings and provide great digital experiences for its customers, DeNA knew it needed to scale its web security posture to match. But their legacy hardware WAF was causing the team multiple issues and made it difficult to operate efficiently.It was impossible for the DeNA team to reroute customer page requests if their WAF was not performing correctly.The legacy WAF performance, combined with the high price of scaling hardware investments, made it clear to DeNA that they needed a new solution that can perform under pressure.
Scaling Attack Detections with Immediate Impact: Vimeo's IoT Journey
Signal Sciences
Vimeo, a leading professional video platform with over 150 million users globally, was facing a challenge in terms of visibility into production traffic and new merger and acquisition activity. The company's rapid scaling and recent acquisitions necessitated a robust application security program to prevent prevalent attacks like XSS, SQLi, API abuse, and account takeover. Additionally, Vimeo required a solution that would seamlessly integrate with their newly built AWS infrastructure without the need for extensive tooling and upkeep. The company also wanted all requirements to be consolidated under a single vendor for ease of use across multiple teams.
Strengthen Security Posture and PCI Compliance
Signal Sciences
Eventbrite had lost confidence in their security vulnerability scanner’s ability to identify malicious code or backdoors attackers could leverage and needed a comprehensive solution to protect their global sites and M&A properties.Additionally, Eventbrite was building its security strategy for securing acquired properties. They needed a vendor that could install it easily, provide security coverage quickly, and provide effective web layer security for any future merger or acquisition activity with a single solution.Eventbrite had never utilized a web application firewall (WAF) as part of their security stack: the team was hesitant about the performance, tuning, and maintenance issues that are common with legacy WAFs. But they reached a breaking point with vulnerability scanners and needed a vendor that would restore confidence in their security posture.
Namely's Innovative Security Partnership with Fastly for Enhanced Web Defense
Signal Sciences
Namely, a cloud-first, all-in-one HR platform, was experiencing rapid growth, which necessitated the prioritization of its web defense. As the customer base of Namely expanded, so did its responsibility of managing web defenses, including detection, prevention, and response. In a fast-paced agile development environment, security leader Daniel Leslie was tasked with building security and IT from scratch. He was seeking innovative ways to manage website defenses, having had experience with legacy Web Application Firewalls (WAFs). His core criteria for a solution included technical alignment, ease-of-use, best-in-class security functionality, and total cost of ownership (TCO). The challenge was to find a solution that could provide 'finished data' rather than raw log data, enabling faster, more accurate, and actionable insights.
Ubisoft’s Operational Efficiency and Innovation Boosted by Rancher Prime
SUSE
Ubisoft, a global gaming company, was facing challenges in managing its complex hybrid cloud and on-premises architecture. The company had adopted Kubernetes for its strategic solution set, but the lack of a formal orchestration strategy led to cluster sprawl. Different teams were working in various environments, including AWS ECS and Docker Swarm, leading to an unmanageable growth of the estate. The company needed a solution that would provide a unified and consistent development methodology, automate basic deployment processes, and manage the entire Kubernetes estate through a single pane of glass. Additionally, Ubisoft wanted to optimize workflows, save time, and allow developers the freedom to develop in their own way.
Global Play Network: A Robust, App-Based Entertainment Platform
Solution Analysts
Global Play Network, an entertainment platform, aimed to provide its members with a single platform to perform various physical and social activities. The platform was designed to promote physical activities for fun and entertainment for all ages. The client wished to build a robust, app-based entertainment platform for members. The platform was to allow users to check-in at a listed number of locations using a Unique Code or Ticket. Users could also get pricing benefits for selected locations after purchasing a membership. The platform was also to enable users or members to buy Gift Cards from local or online stores that help them earn Global Play Cash in the application. This Global Play Cash was to be shareable with friends using emails or phone numbers. The platform was to have four different interfaces - Mobile Application for End-users, Web-based Panel for Partner, Web-based Panel for Admin, and Web-based Self Checkout (Station). The challenges included managing payment flow using stripe, including crons for past failed payments, managing different payment methods, i.e stripe, ACH, Global Play cash, and creating a report module based on different conditions as per client expectation.
8x8 Empowers Real-Time Contact Center Analytics with Confluent
Confluent
8x8, a leading cloud communications platform provider, was faced with the challenge of delivering real-time analytics for its cloud-based communication services in a mission-critical, multi-tenant environment. The company provides voice, video, chat, and contact center solutions on a unified global platform, complemented by real-time analytics that help enterprises accelerate their businesses. Advanced analytics are critical in a contact center environment, where supervisors utilize real-time dashboards with hundreds of metrics. These dashboards provide insight into key customer experience metrics such as customer wait time and first-call resolution rates. As a fast-growing, multi-tenant SaaS contact center solution, 8x8 needed a way to rapidly and cost-effectively add new customers. The platform needed to be multi-tenant, providing strict data separation—a key customer requirement—and it had to be highly resilient given its mission-critical nature. Robust security was also a must, since 8x8 handles sensitive caller information.
NZ Post's Digital Transformation: Diversifying Services with APIs
Mulesoft
NZ Post, a government-owned enterprise providing postal services across New Zealand for over 180 years, was facing a decline in mail services. To adapt to the changing needs of consumers and retailer customers, NZ Post aimed to transform from a traditional mail company into a reliable courier and online digital services organization. The company's goal was to expand its digital solutions and ecommerce logistics services worldwide and offer personalized customer experiences. However, IT complexities and data silos posed significant challenges. The company needed to access and gather data from disparate systems, such as parcel tracking data, contact center data, and financial data, to gain necessary insights for creating personalized customer experiences, launching innovative solutions, and expanding its ecosystem.
SAP Automation in Banking with RPA and Automation Anywhere
N-iX
The client, a large bank with over 260 branches, serving more than 2 million customers, 170,000 SMEs, and 600 large corporate companies, was facing challenges with the manual process of testing software and system changes associated with SAP ERP. The bank uses the SAP ERP system and its various components to handle specific business processes associated with their banking activities, such as managing invoices. However, the process of introducing software changes into the system or adjusting the system’s settings involved long and resource-hungry manual testing activities. The client wanted to significantly accelerate the testing process by automating these manual processes.
Ensuring Service Excellence for a Swiss Smartwatch Manufacturer
N-iX
The client, a leading wristwatch manufacturer from Switzerland, was faced with the challenge of ensuring a smooth and error-free performance of their smartwatch product and its synchronization with the dedicated Android and iOS applications. The company was committed to offering the best possible service to their customers with their new smartwatch product. Therefore, they needed to ensure the watch’s smooth and error-free operation in combination with the dedicated Android and iOS applications. The challenge was to ensure the highest levels of service quality of the new smartwatch.
Increasing Market Reach with Intelligent Traffic Management Solution: A Case Study on Redflex
N-iX
Redflex, an Australian-based company that develops intelligent transport solutions (ITS) for government, police, and traffic departments, wanted to increase their market presence with a new solution for traffic management. The company needed to validate their product idea and develop an intelligent transport solution with high detection accuracy. The main task was to develop advanced models to detect a certain anomaly based on the image received from the client's cameras. The company decided to increase their presence in Europe and expand the portfolio of their services. Therefore, they needed to create a next-generation solution for traffic management, taking into account the traffic rules and related policies of different countries.
Expanding Market Reach through Omnichannel Approach: A cleverbridge Case Study
N-iX
Based in Germany, cleverbridge provides ecommerce and subscription management solutions for monetizing digital goods, online services, and SaaS across various industries. However, the company faced a significant challenge in expanding its customer outreach and improving customer experience. Their existing solution was a desktop app, which was only available on Windows, thereby excluding users of other operating systems like macOS, Linux, and mobile devices. This limitation was a competitive disadvantage as it restricted their client outreach to only Windows users. Additionally, the app had been in use for 14 years without any updates, making it outdated and not in line with current customer needs. Another issue was the quality of the analytics reports included in the company’s product offering. These reports lacked visually-informative data, making it difficult for clients to understand their subscription details such as revenue and number of new customers.
Better scalability and faster time-to-market for m3connect
N-iX
m3connect, one of the largest wireless internet service providers in Europe, faced a significant challenge in transforming their existing solution to increase scalability and adapt to new business cases. The company, which specializes in digital signage, guest infotainment systems, VoIP, VoD, and location-based services, needed to redesign its architecture to enable in-flight portability for T-Mobile users and support a growing customer base. They also had to leverage new business opportunities discovered within an extensive partner network, from product deployment for local businesses to collaboration with global commercial airlines that provide on-board services. Over 300 epics/stories needed to be processed in the backlog to meet the client’s airline requests. The company had a high-level concept of the transformed solution but needed technical help in selecting technologies and designing the architecture.
Digitizing Warranty Management for a Leading Car Dealership Company
N-iX
The client, a leading car dealership company in the UK, was facing challenges with their warranty data management. The process was manual, involving a lot of paperwork and was time and cost consuming. The warranty claims were made in the form of paper documents and processed manually, which often led to errors and missing forms. The client was looking for a technology partner to help them design and develop a scalable cloud-based warranty solution to automate the process and eliminate unnecessary paperwork.
Scalable Big Data Analytics Platform for Leading Industrial Supply Company
N-iX
The client, a Fortune 500 industrial supply company, was facing challenges with its existing on-premise data solution. The company needed to manage large amounts of data, including inventory-related costs, across multiple departments. The existing solution was causing significant overhead costs due to the hiring of on-site consultants for development and support. The company was looking to reduce these operational costs and migrate the solution to the cloud to make it more scalable and cost-efficient. To achieve this, they needed a reliable offshore development partner with extensive big data expertise.
Big Data Analytics for Enhanced In-Flight Internet Performance: A Gogo Case Study
N-iX
Gogo, a global provider of in-flight broadband Internet, faced a significant challenge in ensuring high-speed internet and predicting equipment failures that led to downtime and unnecessary costs. The company's satellite antennas often malfunctioned, leading to penalties paid to airlines. Furthermore, many of the reasons for antenna failures were defined as no-fault-found (NFF) ones, as no anomaly was detected, causing unnecessary downtime and wasted costs. Although the reasons behind the ill-performance were hypothetically known, they needed to be proved and further eliminated to avoid equipment failure. Therefore, Gogo initiated a complex data governance project to ensure the flawless operation of the equipment and high speed of the in-flight Internet.
Cloud Solution Development for Vable: A Content Automation Platform
N-iX
Vable, a UK-based content automation platform, was looking to expand its business beyond its niche market. The company's existing product was already serving its purpose within the legal sphere, but Vable wanted to reach a wider audience across various sectors including education, business, and healthcare. The challenge was to transform the idea of the existing on-premise product into a new cloud-based solution that would meet the needs of a broader audience. This required rethinking the business idea, designing a new software architecture, moving from a traditional backend monolith to microservices, and developing functionality that would meet customers’ expectations based on feedback from the users of the existing on-premise solution. Additionally, the team had to apply Amazon Web Services to develop cloud data services for the product and implement powerful search capabilities and advanced analytics of the content sent using Machine Learning, AI, and BI.
Software Product Development for Schibsted: A Media Corporation's Digital Transformation
N-iX
Schibsted, an international media corporation, was faced with the challenge of extending their development capabilities to build new solutions and modernize existing media products. The company needed to integrate multiple websites, CMSs, and services into a single platform and introduce new efficient technologies. The task was to migrate four existing websites into one, which included database migration, UI/UX redesign, and adding new functionality. The challenge also involved developing and supporting the system infrastructure, providing high load system support, and migrating all of the company’s existing products to a newly created environment. Furthermore, they needed to integrate Neo4j graph DB with Elasticsearch Engine and introduce a Recommendation Engine.
Product Documentation Branding and Management Solution for a Manufacturing Company
N-iX
The customer, a large manufacturing company, was struggling with the management of product documents for hundreds of products and product categories, including those manufactured by multiple subsidiaries and divisions. The product-related data was stored in SAP, with SAP Hybris Commerce serving as the web representation for B2B communication. However, product files were stored in disparate formats on employee laptops and various file shares, leading to a lack of a unified approach. The manual creation and uploading of technical descriptions and product specifications to SAP Hybris Commerce led to difficulties in locating correct versions of assets and handling multiple versions of media assets for a product was time-consuming and prone to error. The system was riddled with duplicates and different versions of technical descriptions and product specifications for the same product, leading to uncertainty about the correct version. The customer needed to automate the process of creation and management of product documents, improve versioning of assets, eliminate duplicates, reduce asset search time and implement seamless integration with the existing ecosystem.
Business-VR: A Mobile Virtual B2B Multi-User Platform by MindArk
N-iX
MindArk's client required a unique platform that would allow professionals to host meetings in Virtual Reality (VR) instead of using traditional telephone or video conference. The platform needed to support multiple users, up to 100, from different locations, and provide a realistic representation of the users through customizable avatars. The platform also needed to support different VR devices including Oculus, HTC Vive, Google Daydream, Samsung Gear VR, and traditional devices like iOS, Android, Windows, and OS X. Additionally, the platform needed to integrate with Google Account and Google Drive to operate with materials stored on the Drive such as PPT, Video, etc. The challenge also included creating a 3D positional / Voice proximity so users could see and hear surrounding objects/users as realistically as possible, and tracking the user’s hands and speech and synchronize it with the avatar’s lips and body language.

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