Jamkee Properties, a property management company based in St. Cloud, Minnesota, was founded in 2018 and has since grown to manage over 400 units across central Minnesota. The company's growth was driven by a gap in the market for high-quality property management services. However, as the company grew, it faced challenges with its existing property management software, Yardi. The software was difficult to use and limited in its capabilities, making it hard for the company to streamline processes and focus on growth. The owner reports were particularly time-consuming, requiring manual downloading and reworking in Excel to make them understandable for both the company and its clients. As the company continued to scale, this process became increasingly untenable.

KH Properties, a multifamily property management firm, was initially in search of a reliable accounting tool to consolidate their corporate and property accounting onto a single platform. The company, which started as a small single-family home renovation company, had pivoted into managing apartment complexes. They sought to reinvigorate underperforming or neglected communities through capital investment and improvement of assets. However, their operations were limited by the lack of a comprehensive management system that could streamline their processes and open up new opportunities for growth and sophistication. The challenge was to find a technology partner that could not only meet their accounting needs but also transform their business into a more professional and sophisticated operation.

North Hillsborough Properties, Inc. (NHP), a professional community management company established in 2008, was facing significant challenges with their accounting and communication systems. After breaking away from a franchise and going independent, NHP signed up with a different software company to manage their operations. However, this decision led to a major mess in their accounting system, with none of their financial statements being balanced. The situation worsened over time, causing a lot of distress for the company. In addition to this, NHP was also struggling with communication. They were receiving service requests through various channels such as emails, calls, texts, and social media, making it difficult to track and manage these requests. The company was in dire need of a solution that could streamline their accounting and communication processes.

Northwest Commercial Real Estate Investments, LLC, a company with over 70 years of experience in the Seattle real estate market, was struggling with an outdated, paper-based payment collection process. The company, which owns and operates retail, commercial, and mixed-use properties along with more than 1,600 apartment homes in the Puget Sound area, had to manually collect rent checks from drop boxes at each building. On the 3rd of every month, they had to create a delinquency report and track down tenants who hadn’t paid their rent. This process was time-consuming and inefficient, often requiring property managers to pick up checks in person, even on weekends. The checks then had to be manually scanned, reconciled with the bank, and the paperwork uploaded into an audit tracker for accounting. This labor-intensive process was diverting resources away from other important tasks.

Pelican Property Management, a Baltimore-based company managing a large portfolio of homeowners associations across Maryland, faced significant challenges in its early days. The company, which started with just 6 doors, struggled with inefficient software solutions that were 'horrible' and 'lacking innovation', according to Jordan Levine, Co-Founder of Pelican Property Management. The lack of a robust and efficient software solution was hindering their growth and ability to manage their increasing portfolio effectively. The company needed a solution that could streamline their back-end accounting and front-of-house management processes, provide them with a competitive edge in acquisitions, and enable them to offer additional services to their communities.

RCP Community Management, a family-owned business managing community associations in Arizona, was struggling with their existing software solutions. They had tried various systems, including one developed by their President, Kevin Bishop, but none of these allowed them to manage their entire portfolio on a single platform. The transition to one of these systems, Caliber, was so complicated that it led to the resignation of all their administrative employees. They were unable to communicate efficiently with homeowners, which was a significant challenge given their goal of improving living conditions in neighborhoods. They needed a solution that was easy to use, could handle all their needs in one place, and would not lead to employee dissatisfaction or turnover.

Red Rock Realty Group, a full-service real estate, property management and investment company based in Birmingham, Alabama, was facing several operational challenges. The company was struggling with its previous software, which was cumbersome and difficult for new employees to learn. The process of pulling ledgers and reports for day-to-day operations was complex and time-consuming. Additionally, the company was dealing with a disorganized paper-based system for managing files, leases, and communication with residents. This led to missing files, lost leases, and untraceable communication. The process of processing rent payments was also laborious, taking up to five days of work. The company also had issues with tracking work orders, which were done on paper and often missed or dropped. Lastly, the process of posting new and upcoming rentals to their website was delayed and cumbersome.

Shaw Real Estate, a property management company based in Wilmington, NC, was facing significant challenges in managing its growing portfolio of over 470 multifamily and single-family units. The company was struggling with software solutions that were difficult to use and lacked the necessary capabilities for efficient accounting workflows. This led to wasted time, inaccuracies, and frustration. The company's previous software, Yardi Breeze, was particularly problematic, making tasks such as filing 1099s, reconciling accounts, and handling daily tasks difficult and time-consuming. The company's owner, Sherry Kent, was in search of a simpler, more efficient solution that would allow her team to spend less time on tedious back-office tasks and more time on growing the business and making a positive impact in the community.

Southwest Property Management, a family-owned business managing over 120 community associations in Naples and Fort Myers, Florida, was grappling with outdated, disjointed systems that led to inefficiencies, inaccuracies, and frustration. The company had to perform many tasks manually, which was time-consuming and prone to errors. The existing solutions, TOPS Pro and Strongroom, were not meeting the company's needs, leading to technical difficulties and a lack of streamlined processes. The company was also facing challenges in onboarding and learning new software due to the large amount of data to migrate and processes to implement. Furthermore, the company was struggling to stand out from the competition and win new business.

Stone & Browning Property Management, a company operating a mixed portfolio of properties, was struggling with operational efficiency due to the lack of a robust property management software. The company, which manages over 1,000 units across Barre and Burlington area, was using Buildium and Propertyware, but these solutions were not meeting their needs. The company had a long-term vision of growing to 1,500 units and needed a technology solution that could scale with their vision. The lack of a professional property management company in their area added to their challenges. The company was also struggling with inefficient workflows, particularly in accounting and reporting, due to the large number of bills they had to manage across different buildings.

San Francisco-based Structure Properties, a property management company established in 2008, was in search of a software solution that could match their innovative approach to property management. They needed a system that could help them gain control of their data, free up team bandwidth, and improve the owner experience. The company manages a diverse portfolio of multifamily, mixed-use, and single-family residential properties, with over 2000 units under management. Their previous solution, Yardi, was not providing the efficiency and streamlined processes they required. The challenge was to find a solution that could effectively manage multiple property types and provide a comprehensive view of operations.

Sundance Property Management, established in 1993, manages properties across four states including Ohio, Indiana, Kentucky, and South Carolina. Their portfolio includes single and multifamily residential, and student housing. However, in 2013, after acquiring a large group of multifamily properties, they found that they had outgrown their previous software, Skyline. The software was not cloud-based and lacked the ability to quickly run reports. Every process was manual, requiring the vice president of finance, Michelle Flores, to work three weekends a month to get everything accomplished. The company was at a point where they would have had to cap their growth and decline new business, as they couldn't manage it with their existing software.

T.R. Lawing Realty, a pioneer in Single Family Rental (SFR) management in the Charlotte area, was facing operational challenges due to outdated technology. The company, which has been in business for over 65 years and manages over 2,400 units, was struggling with a software that lacked tenant and owner portals and was not keeping up with the times. The company was also grappling with server issues that led to uncontrollable downtime, affecting their efficiency and service delivery. Additionally, the company was looking to streamline its processes, from leasing to maintenance and accounting, to enhance efficiency and control costs. The company was also dealing with a high volume of inquiries, averaging 4,000 a month, which was overwhelming for the leasing staff.

The Equity Group, a property management company established in 2002, was facing challenges in adjusting to the fast-paced technology trends in the market. They were managing a large portfolio of multifamily and single-family residential properties in the Central Valley of CA. Over the years, they had acquired several smaller property management companies, adding hundreds of units to their portfolio. However, their old property management software was not able to keep up with the rapid changes in the market. They found it difficult to adapt quickly without purchasing new, third-party systems to supplement their existing software. Additionally, they were spending nearly a third of their time on mid-month and month-end accounting close outs, which was a significant drain on their resources.

Trilogy Real Estate Management, a family-owned real estate investment and management business, was struggling with outdated property management software that was inefficient and time-consuming. The software required multiple applications to perform tasks that could be done with a single click in modern software. For instance, they had to manually write leases, use a separate e-signature application, and had a payment processing portal outside of their management software. This made every process cumbersome and time-consuming. The company needed a modern, agile solution that would maximize the efficiency and time of their team both in and out of the office.

Tzadik Management Group, a real estate management company with over $400 million in assets and more than 7,000 units, was facing challenges in managing its rapid growth across five states. The company's previous solution, Yardi, was not able to provide the real-time, on-the-go interaction and responsive reporting that Tzadik needed to measure results and provide daily financial statements to its customers. The company was also struggling with the process of onboarding new properties due to its constant acquisitions. The lack of a centralized support team that understood their business practices and could provide custom training and real-time support was another challenge that Tzadik was facing.

Velo Residential, a property management company based in Dallas-Fort Worth Metro, was facing a significant challenge in managing its over 800 residential units. The company's CEO, JC Castillo, recognized the importance of creating strong, meaningful relationships for success in the property management business. However, the day-to-day tasks were consuming a lot of their time, leaving little room for focusing on building relationships with residents. Another major challenge was the lack of comprehensive leasing data. The company was unable to determine where their leads were coming from, which made it difficult to prioritize advertising channels. This lack of data was leading to unnecessary spending on ineffective advertising channels.

Molson Coors, the fifth-largest beverage company worldwide, operates in 100 countries and is known for popular beer brands like Coors Light, Miller Lite, and Carling. To compete in a global market, Molson Coors needed to maintain strict standards for themselves and their suppliers. They aimed to act ethically, responsibly, and in compliance with the law. However, they faced challenges in understanding their supply chain, setting measurable goals, and improving their processes. They also wanted to gain greater visibility into their suppliers’ operations and instigate conversations around sustainability risks and mitigation plans. Furthermore, they needed to enhance their Environmental, Social, and Governance (ESG) reporting to investors and improve supplier engagement and performance.

In many industries such as industrial manufacturing and logistics, there are many needs for identifying, detecting and classifying products or objects. Traditional detection methods based on artificial vision are prone to fatigue, and cannot always guarantee high detection efficiency, and due to the physiological limit of the human eye itself, it is difficult to achieve high standards in terms of speed and accuracy. Therefore, the traditional manual detection method restricts the development and improvement of the productivity level and has been difficult to meet the needs of production. More and more sorting robots based on machine vision are widely used in various industrial production lines. That is, the target image information is obtained through the industrial camera, and the sorting of the grabbed target is completed. The traditional industrial robot visual sorting system uses classical computer vision theory, such as invariant distance, template matching, SURF feature and other algorithms to identify and locate workpieces, which has higher requirements on the scene environment, workpiece shape and background colour. The workpieces and objects on the on-site conveyor belt may have complex shapes and different postures and are densely placed together. In this case, the classical visual recognition and positioning algorithms cannot meet the requirements of high recognition rate and high precision.

Power supply is critical to Five Star Call Centers. They’ve built a solid reputation for providing consistent, reliable, and friendly customer care, and a loss of power could wreak havoc on their business. To prevent service disruptions, the company has an uninterruptible power supply on-site, as well as a backup generator.The generator was necessary, but almost never used, and there were monthly expenses to maintain it. GridPoint recognized the opportunity to help Five Star turn an idle resource into a revenue-producing, grid-interactive asset.

The owners of Eco-house 3.0, located in Serra Espadà, Spain, had a vision of creating a sustainable, energy-efficient, and comfortable home using a prefab wood modular system. They wanted to leverage a 100% digital process to ensure a flexible construction that could be transformed over time if necessary. The challenge was to design and build a bio-climatic and technological house that would be respectful to the landscape, fully automated, and energy-efficient. The construction process had to be quick, clean, and precise, with no room for errors. The house was to be built in record time using a 100% digital process, which posed a significant challenge. The design and construction process had to be shared in real time with the client, who was located 300 kilometers away from the offices of NOEM, the design and construction firm.

Chunghwa Telecom, Taiwan's largest telecommunications company, was seeking to create a comprehensive disaster recovery solution for its IPTV and over-the-top (OTT) networks. The company had two geo-redundant data centers in Taipei and Tainan, servicing customers in the northern and southern regions respectively. The challenge was to achieve multiple layers of geographic redundancy, allowing each regional data center to failover to its respective backup regional data center, without any failover between the northern and southern regions. Each distinct user base was to be managed independently, but with synchronization of all content ingestion occurring in the northern data centers, then being synchronized with southern data centers. The company also needed to ensure that each of the data centers could failover transparently to the end subscriber in the event of a major failure or natural disaster.

They needed an experienced and committed technology partner to support them with the migration and modernization of their dated solutions in order to enable new products, services, revenue streams and scalability to deliver more value to their customers. Their solutions critically lacked scalability and proper performance leading to poor business productivity and user experiences.Among the technical challenges, the client faced the need to modernize their:legacy IT landscape that was composed of classic network drives and a Lotus Note-based email.complex multi-farm scenario, including SharePoint Online and on-premise

Bosch security systems have quite a good number of resellers through which they sell security devices. For all of their security devices, they have pre-installed SIMs/CDMA’s in them.Now for each customer to have its own login and competitive prices for each operator was a big challenge. They offer the same services for each customer and therefore every customer needs visibility and spends the same amount of money for each device.

The case study presents a variety of challenges faced by different companies across various sectors, all of which required enhanced global connectivity solutions. Talk-Cloud, an e-Learning platform, was experiencing exponential growth and needed rapid deployment of new network nodes to maintain customer satisfaction. A global gaming company required a solution to quickly and easily provision servers around the world to meet user needs. ZEGO, a live streaming service provider, needed to rapidly deploy and connect 22 core and edge PoPs in Europe, America, and Southeast Asia to better serve their 500+ million users. A global social and digital media company based in North America and Europe lacked a hybrid cloud interconnect solution for the highly regulated and unique Chinese market. Lastly, AdTiming, a data-driven ad mediation platform, needed to rapidly scale to rising user demand while improving user experiences and reducing operating costs.

Protecting a dynamic workforce and client trustWith corporate parents like Microsoft and Accenture, IT consultancy Avanade was literally born to deliver digital innovation and results for clients and their customers through the Microsoft ecosystem. 4,000 clients in 24 countries later and now the #1 Microsoft services company in the world, Avanade is creating the digital future, which at times entails first overcoming the limitations of the digital present and recent past.The future of work is heading outside of the office. To be most effective for clients, the vast majority of professionals work outside of offices at client sites, airports, hotels, and everywhere else they can leverage the cloud to deliver the ubiquity clients need.A highly mobile workforce means that it’s very difficult to use traditional security methods to protect endpoints, workstations, and clients, since it’s very difficult to enforce mechanisms and security controls when users are off the corporate network, Security solutions like firewalls or web proxies don’t help protect endpoints when they’re not actually in the office, which created unacceptable risk.

Plugue Telecom, a wireless ISP serving the Brazilian state of São Paulo, faced a significant challenge in providing Wi-Fi connection to the municipality of Americana. The region's tropical climate and lush vegetation made it difficult for Wi-Fi signals to penetrate, making it challenging for residents and businesses to access reliable internet for browsing, video surveillance, security applications, and voice and data streaming. The dense foliage made it difficult to cover the municipality's many houses and small businesses with reliable, high-capacity band delivery, especially in non-line of sight (LOS) situations.

Air Selangor, a large water distribution company in Malaysia, was grappling with a high rate of non-revenue water loss, which stood at 33.3 percent in 2017. The company's aging infrastructure was a concern, and it was keen on reducing leaks and bursts and identifying the causes of pressure surges to mitigate the damaging transients that could reduce the lifespan of its pipes. The company used various techniques to identify leaks and bursts, but the response time was not quick enough to minimize the runtime of leaks/bursts and the disruption caused. The remote geographical location of its trunk main network often led to a long runtime of leaks before discovery. Pressure transients were known to be an issue within the network, but without information on their sources or causes. The company also noticed that leaks often recurred on the same pipelines, causing concern and harming the utility’s reputation. Air Selangor was actively seeking innovative ideas for continuous monitoring to identify leaks and pressure surges earlier, reduce non-revenue water loss, and improve customer relations.

A global Network Equipment Provider (NEP) was facing a challenge in improving the efficiency of software development and maintenance of Radio Unit products. The transformation to 5G and the increasing device connectivity introduced new 5G radio frequency bands, antenna types, and varying physical radio unit packages. This led to an increase in the number of required Radio Unit products. The NEP wanted to ensure a faster time-to-market and efficient software maintenance for the Radio Unit portfolio.

Wienerberger and Pipelife, with over 200 production sites and more than 1000 different production lines and machines, faced the challenge of managing a vast amount of valuable production data. The companies supply a wide range of products within the building materials and construction industry, and their numerous production lines led to a variety of machines and process control systems. The challenge was to centrally collect and provide this local data to ensure an optimized production process. They needed an economical, industry-standard, and scalable solution to manage this data effectively.